Manager

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Address: **** ******** *****, **********, ******** 60107

Phone: 630-***-**** Mobile: 847-***-**** Email: **********@*****.*** https://www.linkedin.com/in/debbie-demma-77359612 1 P a g e GENERAL MANAGER SENIOR SALES MANAGER

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Success-driven, multifaceted, and performance-focused professional, offering well-rounded experience in sales operations, general management, business consulting, and customer service. Expert at coordinating team efforts; developing innovative and cost-effective solutions; analyzing business requirements; and identifying deficiencies and potential opportunities toward operational efficiency, revenue growth, and client satisfaction. Equipped with excellent communication and interpersonal skills in establishing strong relationships and working collaboratively with clients, vendors, management, staff, and other professionals to identify opportunities, boost client base, and gain repeat business.

CCOORREE CCOOMMPPEETTEENNCCIIEESS

Budget Management Strategic Sales Planning

Revenue and Profit Growth Cross-functional Collaboration Business Optimization Staff Training and Development Client Negotiation and Relations Regulatory Compliance Inventory Control Employee Engagement and Supervision PPRROOFFEESSSSIIOONNAALL EEXXPPEERRIIEENNCCEE

Ashley Furniture Bolingbrook, IL

Sales Associate Designer 2015–2017

Held full accountability in meeting, assessing, and defining desired vision and budget

Took charge of verifying availability, preparing schedule for delivery, upselling extended protection, and improving accessories to build ticket

Conducted call confirmation three days ahead prior to delivery to confirm purchases and request referrals The Dump (Haynes Corporation) Lombard, IL

Sales Consultant Designer 2013–2015

Performed wide array of responsibilities such as follow up calls, referral requests, meeting, reviewing, defining budget, and closing and upselling warranties and accessories to build ticket and organize schedules for delivery and pickup The Fresh Market Wilmette, IL

Assistant Store Manager 2012–2013

Provided expert oversight to general management functions for corporate headquarters as operations manager

Fulfilled various tasks including vendor sourcing and negotiations, labor planning and scheduling, supply and capital equipment maintenance, and interdepartmental relations

Served as the key liaison among store manager and all department managers and their teams

Led the conceptualization and execution of all inspirations, as well as the planning and creation of end caps based on corporate distribution projections

Maintained active collaboration with all department heads and analyzed staff needs to increase sales and performance demands of the community

Facilitated staff recruitment, selection, and training, as well as monthly evaluation of performances

Rendered effective guidance on staff development of internal staffing and labor planning programs to meet headquarters sales and operating needs

Assumed responsibility in handling daily cash reports, tills, brinks drop, and safe counts

Leveraged administrative competencies to organize unique community affairs, media event venues, and donations, while working collaboratively residential members

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Served as the driving force in enabling seasonal product readily available and obtaining delivery charge, thus resulting to significant increase in store’s overall back stock capacity by 30%

Drove strategic efforts in enhancing storage techniques and effective utilization of space, which rendered rotation of product as first in, first out (FIFO)

Optimized productivity and innovative solutions to complex operating problems through implementation of new programs for each department

Played an integral role in minimizing Steritech Critical by 80% within three weeks as sanitation director Victoria Banquet Group, Inc. Mt. Prospect, IL

General Manager Consultant 2011–2012

Cultivated strong relationships with existing and new customers to allow future bookings, as well as with the community to grow future base

Secured customer satisfaction by delivering first-rate services to exceed customer expectations

Initiated revenue increase, expense controls, and provision of return on investment by gathering sound referrals to ensure seamless turnover

Maintained accurate invoice at close of event, attaining the maximum banquet revenue

Observed strict adherence to sanitation guidelines, as well as to BEO in scheduling vendors

Presided over weekly Banquet Event Order (BEO) meetings to coordinate amenities and requested each venue involved with data preparation, implementation, and compilation for strategic sales plan and budget DDEEBBOORRAAHH DDEEMMMMAA

Address: 3065 Kingston Court, Streamwood, Illinois 60107 Phone: 630-***-**** Mobile: 847-***-**** Email: **********@*****.*** https://www.linkedin.com/in/debbie-demma-77359612 2 P a g e

Determined defects in food preparation and service, while executing quality control procedures enhancements and close interaction with the Support Team

Provided excellent customer service within fast-paced environments, as well as facilitated staff recruitment, development, scheduling, and maintenance for team members

Rendered hands-on management on various initiatives including report consumptions; hall re-establishment; regulatory compliance; equipment, alcohol, and beverage documentation; and building operations maintenance Microexcel Schaumburg, IL

Executive Client Relations 2008–2009

Achieved high level of customer satisfaction by providing high-quality information systems

Executed through assessment of business processes and assisted in decoding software products to generate effective solutions, as well as led the B1 implementations and upgrades

Rendered key insights for competitive markets while conforming with regulatory guidelines

Functioned effectively as an IT partner and consulting arm, in charge of overseeing workforce to improve productivity and reduce costs

Richmond American Homes Huntley, IL

Property Manager Consultant 2008

Performed a wide array of responsibilities such as revamping curb appeal; addressing community awareness; negotiating speculative homes; creating community barbecues; sending requests to relators to bring clients in; and revisiting and modifying advertising while maintaining high level of profit KB Homes Vernon Hills, IL

Senior Sales Consultant 2006–2007

Executed radio satellite broadcasting to revamp advertising; provided 55-inch flat screen to new buyers, with 76 town homes and 19 real estate homes; facilitated open house for all local realtors; rendered gas cards to realtors for bringing new prospect buyer; and received $500 gift from Home Depot to referrals from existing home buyers New Millennium Enterprises Algonquin, IL

Owner Manager 1998–2008

Conducted upselling and configuration of all necessary accessories for seamless communication source in each individual

Significantly attained least expensive operations for corporations and individual source of wireless operation

Initiated trends for teleconferencing and efficient data transmission with secured preparatory information EARLIER POSITIONS HELD:

William Ryan Homes Barrington, IL

Floating Sales Manager Consultant

Southwestern Bell (AT&T Inc.) Houston, TX

National Sales Manager

Ameritech Chicago, IL

Corporate Sales Associate

Motorola, Inc. Chicago, IL

Sales Associate

OOTTHHEERR EEXXPPEERRIIEENNCCEE

Ceres Food Service Barrington, IL

Sous Chef

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Associate’s Degree in Culinary Arts, GPA: 3.8, 2011 LeCordon Bleu (Cooking Hospitality Institute of Chicago) Chicago, IL Externship, Olive Oil Restaurant of Wilmette, 2011 Garde Manger, Saucier, Patissier, Grillardin, Chef de Partie PPRROOFFEESSSSIIOONNAALL DDEEVVEELLOOPPMMEENNTT

ServSafe Sanitation Certification Food Service Sanitation Manager Certification, State of Illinois AAWWAARRDDSS

Top Producer Sales Awards Top 1 Salesman (5 years) TTEECCHHNNIICCAALL SSKKIILLLLSS

Microsoft Office Applications (Excel, Outlook, Word, PowerPoint, Access, and Visual) QuickBooks Java Microsoft Windows GoToMeeting / Webinar STORIS

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