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Employee Relations Resources Manager

United States
June 26, 2018

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**** ******* ***, *********, ** ***** H: 267-***-****

Payroll administration experience

Conflict resolution


Recruitment strategies

New employee training

Accounts receivable

Payroll and Billing Specialist, 06/2017 to Current Prostat Supporting Healthcare – Reading, PA

Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.

Assisted with auditing and responding to company accountants. Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.

Answered telephone and in person inquiries with a friendly demeanor and full knowledge of billing department processes.

Entered details into accounts and tracked payments. Completed appeals of denied claims on patient bills. Updated documentation, reports and spreadsheets with financial information. Maintained detailed understanding of insurance plans and company requirements. Human Resources/Payroll Coordinator, 04/2016 to 06/2017 Caring Matters – Reading, Pa

Facilitated the criminal background check process for new hire. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.

Offered fair and equitable compensation by comparing current salaries with market pay. Managed the employee rewards programs.

Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

Processed unemployment claims and acted as the company representative at unemployment hearings. Human Resources Manager, 06/2013 to 04/2016

Terran Spic and Span Cleaning Services – Eagleville, Pa Directed job fairs to bring in local talent for long term and seasonal positions. Followed programs closely to assess effectiveness and make proactive changes to meet changing demands. Structured compensation and benefits according to market conditions and budget demands. Monitored and handled all employee claims, including performance-based and harassment incidents. Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.

Human Resources Manager, 06/2010 to 06/2013

Debris Vallet LLC – Pennsburg, Pa

Developed succession plans and promotion paths for all staff. Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.



Implemented training programs for new and existing employees. Resolved employment-related disputes through proactive communication. Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.

High School Diploma: 1996

Spring Ford High School - Royersford, Pa


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