Business Analyst
Resume:
Schuyler Glenn Fernandes
*** **** **, ***********, **, L5B 4A1 M: 416-***-**** H: 289-***-****
EXPERIENCE SUMMARY
A Business Analyst with over 5 years of experience; Analyzing, designing, implementing, and maintaining complex Enterprise Applications.
Involved in two ERP full cycle implementations of the Procurement, Supply chain and Manufacturing modules of QAD Enterprise Financials.
Experienced in configuration and support of Enterprise Applications(ERP)- Procure to Pay, Sales and Distribution, Inventory management, and Manufacturing modules.
An effective communicator with strong leadership skills, a quick learner, detail-oriented, motivated, a self-starter, creative, analytical, problem-solving, teamwork, organizational, and multi-tasking skills.
Drove the test planning, execution, and optimization of support of the QAD ERP package.
Experienced in SQL and Progress 4GL programming languages
A proven track record of performing requirement analysis and creation of business documents.
SKILLS
QAD ERP (Enterprise Financials)
SAP MM (ECC 6.0)
Oracle Netsuite
Microsoft Dynamics GP
Progress 4GL
SQL
Unix
EDI
JIRA Ticketing tool
SharePoint
SDLC
Google Sites
Microsoft Office Suite
Microsoft Visio
WORK EXPERIENCE
YASH TECHNOLOGIES AUG 2017 – APR 2018
IT consulting firm in consulting, design, implementation, and support of enterprise applications and a SAP Gold partner.
Senior Consultant (Client- Yanfeng Automotive Interior- Italy)
Participated in project discovery workshops.
Implemented the Supply Chain, Planning and Manufacturing modules of the QAD ERP package.
Led the design, implementation, configuration, and testing of the automation interface between the MES and QAD cloud ERP system thus reducing the time required to report production by 80%.
Conceptualized the design and implementation of a key business solution to help manage multiple shipment locations under a single customer preventing the delay in the Go-Live.
Participated in the requirement gathering, GAP analysis, Functional Testing, Integration testing, UAT, GO-Live, and Post Implementation Hyper-care for Supply Chain processes.
Accountable for the preparation of the Functional Specification, User guides, and SOP.
THIRDWARE SOLUTIONS Ltd. OCT 2010 – JUL 2017
IT consulting firm in consulting, design, implementation, and support of enterprise applications.
Application Analyst (Client - Reydel Automotive – Spain: APR 2016 – JUL 2017)
Involved in the on-site support of all modules of the QAD ERP package.
Led meetings with business users through instant messenger and conference calls to resolve critical issues; reducing resolution times.
Interacted with a diverse group of stakeholders, project managers, (SME) subject matter experts, developers, and CTO.
Involved in client interviews to elicit requirements and prepare clear and detailed business requirement documents, process flows, data flows, use cases and data models.
Effectively communicated client expectations to the team and informed client whenever an issue/change management/additional requirement could affect the delivery timelines.
Worked on EDI (Electronic Data Interchange).
Senior Application Specialist (Client- Linxens SA, Crane, International Automotive Components, Faurecia – France, North America, Northern Ireland: APR 2013 – Mar 2016)
Worked on the implementation of SCM and Manufacturing modules in QAD Enterprise Financials.
Responsible for preparing and reviewing the SOP (Standard Operating Procedure), FSD (Functional Specification), UAT (User Acceptance Testing), and FUT (Functional Unit testing) documents.
Performed functional and integration testing to ensure high-quality deliverables (no defects) and do not disrupt the upstream or downstream applications.
Participated in the Go-live, and Post Implementation Hyper-care support.
Troubleshoot system problems and issues encountered by users relating to populating data fields and data reporting.
Led the project support team that constantly achieved a SLA output of 100%.
Worked with the manager to help create the work breakdown structure and SOW documents.
Mapped and migrated the client’s systems legacy system into the current system.
Led and worked closely with the development team to ensure project delivery timelines are met on multiple projects
Software Engineer (Client - Doosan Inc., IAC, Coca-Cola - North America, APAC: OCT 2010 – MAR 2013)
Automated data loading process thus reducing time spent inputting and replicating data by 80 %.
Developed and maintained a knowledgebase of solutions to past service requests, thereby reducing the time taken to resolve repeated tasks/issues by 50 %.
Involved in creating generic codes that reduced the time required to develop new codes by 30 % reducing the project time by 2 weeks.
Led mentored and coached the new members of the project team.
Analysed functional specifications used to create technical specifications, test cases and made required modifications in existing source codes or wrote entirely new codes for the QAD ERP application.
EDUCATION / TRAININGS
UNIVERSITY OF MUMBAI
Bachelor of Engineering in Information Technology (WES Equivalency – Bachelor’s Degree (4 years)) 2010
SIEMENS – SAP AUTHORIZED TRAINING CENTER
SAP ERP Materials Management (MM), Version ECC 6.0 2014
UNIVERSITY OF ALBERTA
Client Needs and Software Requirements 2016
PMP FOUNDATIONS
QAD ERP PACKAGE
ORACLE NETSUITE: PROCURE TO PAY
MICROSOFT DYNAMICS GP
AGILE REQUIREMENTS FOUNDATIONS
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