Manager Microsoft Office
Resume:
BRANDY CAMPBELL
Midvale, UT 84047
*********@*****.***
Objective
As a dedicated team player with great organization skills I am looking to help achieve company goals. I would like to build on client projects and metrics as well as learn detailed operation processes as an account manager
Experience
Teleperformance
Acquisition specialist
March 2016 – July 2017
Resource for stellar candidates for a work from home tech support positions. Communicating with applicant's throughout the entire hiring process from the first step of applying, pre-screening and interviewing through the last step of new hire orientation and adding to training classes in CCMS. Requires solid verbal and written communication skills, team work, and sense of urgency to ensure deadlines are met.
Senior payroll clerk
October 2009 – March 2016
Completed over 2,000 payees payroll on a semi monthly basis. Importing hours, new hire packets, and miscellaneous batches into a payroll program (ADP/Enterprise). This position requires constant communication with Human Resources and upper management to ensure accurate pay. As a team lead and point of contact for several different locations within the company I was able to complete transfers and work with confidential nformation. Training and up training was key in my team lead role.
Beans and Brews
Shift supervisor/Barista
March 2011 – December 2015
As a barista I was trained in preparing and serving coffee drinks as well as cashiering and cleaning. This position consisted of upselling and strong customer service skills. Service with a smile. As a Supervisor I was able to ensure that the store processes and procedures were flowing smoothly and the employees were staying on track.
Corporate Edge
Office Manager
2006 – 2009
Ran the front office as a receptionist greeting customers in person and on the phone. Collection of orders from customers to start the production process. This position required attention to detail while developing the project plan as an experienced staff member to ensure friendly and knowledgeable customer or client support and satisfaction. I worked close with upper management on all projects.
Rocky Mountain Printing
Account Manager
2004 – 2006
Participated in a team of four to maintain a genuine relationship between the clients and the company. Ensure all details of the clients expectations were met in a timely manner. Project management, planning, and implementation was required to meet all metrics for quality products. Produce daily progress reports for a full update to our clients.
Education
High school diploma
Accomplishments
Skilled in Microsoft Office, Word, PowerPoint, outlook and Excel certified. Other basic computer knowledge.
Experienced in call management systems and customer contact centers.
Detail oriented and professional. I enjoy a fast paced environment and have critical thinking and decision making skills in an ethical and professional conduct.
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