Nurse Staff
Resume:
*** ******** **. *********, ** *****
Phone: 832-***-**** Email: ********@*******.***
EDUCATION:
M.S.N. – with honors, Nurse Leadership, University of Texas Medical Branch, Galveston, TX, 2005 – 2007
B.S.N. – with honors, Nursing, University of Southern MS, Hattiesburg, MS, 1994 – 1996
A.A.S. – Logistics, Community College of the Air Force, Keesler AFB, 1990 – 1993
PROFESSIONAL EXPERIENCE:
November 2015 – May 2018: Bay Area Regional Medical Center (BARMC)
191 Acute Bed Facility, 23 Bed Emergency Department (ED). Managed 50+ FTEs, 20,00+ Patient Visits/Year
Director of Emergency Services
Provide administrative guidance to assure compliance with regulatory standards as required by The Joint Commission, CMS and other regulatory agencies.
Instrumental in helping BARMC to achieve the following accreditations:
Primary Stroke Certification in 2018.
Trauma Level III Certification in 2018.
Highest level of Chest Pain Accreditation with PCI.
Improved the Health Stream Insight ED Patient Satisfaction from the 60th percentile to 92 percentile over 3 years
Increased EMS visits 8% by improving professional relationship and expediting patient download.
Increased patient visits 10% developing a smaller version of the door to doc process.
Decreased unit staffing vacancy rate from 4% to <1% and decreased contract labor utilization.
Implemented a new telemetry reporting process to help improve patient safety.
Increase staffing moral by revising the schedule to support patient throughput and improving providers/nurses relationship by creating a culture of teamwork.
Decreased LPMSE from 4% to 1%.
Authored and implemented several policies that were required for the development of the Emergency Department.
1998 – 2015: Clear Lake Regional Medical Center, Webster TX
595 Acute Bed Facility, 35 Bed ED, 7 bay Intake Area, Internal Results Waiting Room, Managed 100+ FTEs, 55,000+ Patient Visits/Year
Director of Emergency Services (December 2008 – 2015)
Responsible for managing emergency department to meet budgetary expectations and providing input into the annual budgetary process related to significant equipment needs for areas of responsibility.
Provide administrative guidance to assure compliance with regulatory standards as required by The Joint Commission, CMS, and other regulatory agencies.
Increased EMS by visits 11% by improving professional relationship and expediting patient download.
Increased patient visits 10% by improving metrics, throughput initiatives and enhancing the patient’s experience.
Improved unit staffing vacancy rate and decreased contract labor utilization.
2014- Implemented a vertical throughput process. Decreased left prior to medical screening (LPMSE) from 1% to 0.5% and patient arrival to physician greet time (ATG) from 30 min to 16 min.
2014- Assisted with obtaining JC Stoke and Level III Trauma Certification.
2010- Implemented a door to doctor throughput process. Decreased LPMSE from 4% to 1% and ATG from 65 min to less than 30 min.
2010- Awarded Nurse Innovators Award for Service Excellence.
Chest Pain Committee: Serve as co-chair. Worked with CNO, EMS and other departments’ directors on improving the care of STEMI patients. Assisted the hospital in obtaining Cycle IV Accreditation.
Chair of the Emergency Preparedness Committee. Developed disaster policies and procedures. Standardized the hospital disaster recall system, department reporting procedures and ICC notification for hospital leaders. Coordinated with SETTRAC to provide hazmat training and patient evacuation education to hospital employees.
Fostered teamwork approach and staff engagement. Patient satisfaction as a result increased (Gallop) from 3.0 to 3.6 and later plateaued to 3.45 (4.0 is a perfect score).
2010-2011: Director of Pearland and Alvin Free Standing EDs. Responsible for 28 FTEs and overseeing the daily operations which included staff management, quality assurance, JCAHO ready preparation, financial, and patient-care monitoring. The Free Standing EDs saw a total of 25,000 patient/year.
2009-2010: Director of the Chest Pain Observation Unit. Responsible for 30 FTEs and overseeing the daily operations of Cardiovascular Services, which included staff management.
Nurse Manager (December 2007 – 2008)
Performed supervisory and administration duties in the absence of the emergency room director.
Functioned as a resource person for staff members and assists in necessary education of individual members of nursing staff with a focus on promoting clinical competence in the provision of emergency care nursing.
Monitored the EMTALA Log on a daily basis and ensure errors were corrected in a timely manner.
Developed patient admission protocols for the Transitional Care Unit.
Provided timely and effective coaching, teaching, and/or corrective counseling to staff members in accordance to hospital policy.
Assistant Nurse Manager (2001 – 2007)
Served as a resource for staff members and assists in necessary education of individual members of nursing staff with a focus on promoting clinical competence in the provision of emergency care nursing.
Orients and mentors new staff members.
Actively participated in the planning and distribution of patient assignments.
Evaluated the effectiveness of care and addressed issues that impacted patient outcomes.
Manages the nursing care of assigned patients in accordance with established policies, procedures and protocols of the healthcare organization.
Staff RN/ER Nurse (1998 – 2001)
Performed nursing interventions on ER patients in a timely and efficient manner.
Supervised professional and ancillary staff.
Assumed charge nurse responsibilities.
Educated patient and families regarding diagnosis, treatment plan, discharge instructions, and follow up care.
Provides age and culturally appropriate care.
Served as a preceptor and mentor for new staff members.
1996 – 1998: Dan Trigg Memorial Hospital, Tucumcari, NM
25-bed Acute Care Critical Access Hospital
Staff RN/ER Nurse
Performed nursing interventions in the ER and medsurg areas.
Supervised professional and ancillary staff.
Assumed charge nurse responsibilities.
Instructs and educates patients and families.
Assesses and coordinates patient's discharge planning needs with members of the healthcare team.
Provides age and culturally appropriate care.
Served as a preceptor and mentor for new staff members.
1996: St. Dominic Hospital, Jackson, MS
Staff RN
Supervised LVNs and nursing assistants.
Assumed charge nurse responsibilities.
Provided compassionate direct patient care to 8-12 medsurg patients.
Created individualized nursing plans of care and initiated diagnostic, therapeutic, medical and nursing actions per physician orders.
Administers prescribed medications, changes dressings, cleans wounds, and monitors vital signs.
1988 – 1994: United States Air Force, Keesler AFB
Equipment Custodian/Supply Technician
Managed an 11.2 million-dollar installation test equipment account.
Received 1839th Logistic Airmen of the Quarter Award.
Monitored, inventoried, and requisitioned test equipment and office supplies.
Conducted training of fellow airmen.
CERTIFICATIONS:
ACLS
BLS
ENPC
NIH
PALS
TNCC
PROFESSIONAL MEMBERSHIPS :
Sigma Theta Tau International Honor Society of Nursing
Emergency Nurse Association
Galveston Coalition of Advanced Practice Nurses
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