Manager Management

SUMMARY

SKILLS

ABOUT ME

PROFESSIONAL EXPERIENCE

ANNA MAJ-SCHEIBINGER

Portland SE, C: 669-***-**** ****.**************@*****.*** Resourceful Cultural Anthropologist with a reputation for insightful research findings, interdisciplinary, human-centered approach, and excellent project management skills. Cultural Anthropology, Sociology,

Ethnography

HR and Recruitment

Talent Acquisition

UX research

Exploratory/Formative

Research & Concept Evaluation

Prototype and Product Roadmap

Interviewing & Participant

Recruiting

Contextual Inquiry

Management User-Centered

Design Process

Agile

Critical thinking

Empathy

Design thinking

Strong problem solving

Decision making

Meticulous attention to detail

Team collaboration

Adaptability and Flexibility

Strong interpersonal and

organizational skills

Travel and Pacific North West design and craft enthusiast, lifelong learner, strategic, strong work ethics

01/2016 to 11/2017 Office Administrator

Zicasso, Inc - Mountain View, CA

Overseeing all back of house & office management operations of a fast-growing travel tech company to secure the efficiency and compliance to company policies and culture.

Identified and evaluated potential organization opportunities, new organizational processes and executed improvements. Planned and organized company events, travel destinations training, activities, meetings, and appointments.

Managed a high volume of accounts receivables from the point of sales recording, invoicing to the point of collection. Maintained files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. Researched accounts to clear any discrepancies and questions that arise.

Researched product improvements, prototyped and designed new features and functionality, performed user tests, diagnosed problems after software deployment.

EDUCATION AND TRAINING

Monitored Zicasso's trip reviews, uncovered the trip experience insight and customer needs.

02/2015 to 07/2015 Freelance Research Consultant

London

Run a research project to help business stakeholders develop the new Startup idea based on sharing economy, used multiple qualitative research methods. The study comprised the following elements: desk research – a concept of practice and courtesy in lending and borrowing, market research- competitors, UX research – writing scenario, survey, usability testing, personas, card sorting, interviews.

07/2012 to 07/2013 HR Associate

Philip Morris International Inc

Responsible for the in-house full-cycle recruitment process from taking the hiring manager's job requisition, developing a clear job description, posting, searching for qualified candidates, screening, interviewing, pipeline management to onboarding new hires.

Run Development Center for middle management in order to map the competencies of the employees and defining their career development plans. Conducted analysis to address HR needs for new tools which led to global organization processes improvement.

05/2011 to 09/2011 Consumer Researcher

Malopolski Instytut Kultury

Evaluation Research of CBS Board Game project, csb.mik.krakow.pl The study comprised the following elements: users online survey (IBM SPSS), ethnographic research during game session with board game users, in - depth Interviews with games moderator (IDI), deliverable: evaluation report and recommendations to MiK management

07/2007 to 10/2010 Researcher - Field Work Projects Jagiellonian University

Lemkowie - culture representation of the ethnic group Social memory about Jews community in Poland

Krakow Jewish Cultural Festival

Social memory about Goralenvolk

Museum training and research: Ethnographic Museum (etnomuzeum.eu), open-air museums (Skanseny) in Poland, Historical Museum of Cracow, Galicia Jewish Museum

2010 Bachelor of Arts: Cultural Anthropology and Ethnography Jagiellonian University

2011 Master of Arts: Sociology and qualitative research methods Jagiellonian University

20112010 Erasmus Program Exchange: Social Science

Charles University in Prague

MEMBERSHIPS

EPIC People - Ethnographic Praxis in Industry Community American Anthropological Association

User Experience Professionals Association UK

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