Gaspar Marino
Customer Service Professional
New York, NY 10024
ac4zlv@r.postjobfree.com
Any opportunity being offered for a customer service professional. I have a very strong customer service/sales backround. Been in the workforce for over 16 years. Authorized to work in the US for any employer
Work Experience
Telemarketer
DCM - New York, NY
June 2016 to Present
Previously worked for SD&A at Carnegie Hall onsite. Worked 6 different campaigns both telefunding and telemarking both with over a 90% succcess rate. Court reporter/Voice Writer
Lex Reporting - New York, NY
2002 to 2012
Accepted assignments as a court stenographer, transcriptionist, and voice writer on a freelance basis. Utilized strong customer service skills to identify and resolve potential issues in a professional manner; recognized for quality of service.
Customer Service Ticket Agent
Theatre Service Americana - New York, NY
1997 to 2001
Handled walk-in and telephone ticket requests and inquiries for this fast-paced, heavy volume ticketing agency. Utilized superb customer service skills to take, enter, and process customer orders. Worked with colleagues to resolve complex issues quickly and efficiently. Recognized for ability to multi-task under deadline-driven conditions. Strived to provide a quality customer experience. Education
Christine Valmy International School of Beauty - New York, NY 2012
Reporter and Paralegal Training
New York Institute - New York, NY
2002
Bachelor of Arts in Psychology/Sociology
Brooklyn College - Brooklyn, NY
1975
Skills
Microsoft and many different computer programs. (5 years) Additional Information
AREAS OF EXPERTISE
* Customer Service
* Client Relations
* Administrative Skills
* Project Management
* Schedule Development/Management
* Make-Up Artistry
* Issue Resolution
* Transcription
* Document Management
* Sales/Suggestive Selling
* Court Reporting
* Flexibility
* Extraordinary attention to detail