Lori Brooks
Customer Service and Sales
Concord, NC 28025
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Work Experience
Family Counselor
Cabarrus Memorial Gardens - Concord, NC
May 2015 to February 2018
I worked with clients to pre plan all cemetery needs, such as sales for burial plots and other items. I also handled all the delinquent accounts. I ran all office duties many times alone. Human Resource Administrative Assistant
Artfx - Concord, NC
July 2013 to July 2014
I worked as the receptionist for over 100 employees.
• I assisted with payroll.
• I helped with the hiring of new employees.
Customer Service/Sales Representative
Motorsports-Authentics - Concord, NC
May 2006 to October 2010
I promoted die-cast cars in our corporate sales division.
• I worked as a receptionist for over 200 employees.
• I used all the Microsoft programs on a daily basis along with PRMS. Pharmacy Technician
Geer Enterprise/Central Carolina Pharmacy - Concord, NC January 2002 to January 2005
Purchasing and filling medications for patients
• I worked with vendors in getting the best prices on medications.
• I assisted in increasing our sales by working closely with our customers. Clinic Operations Manager
Community Free Clinic - Concord, NC
January 2001 to January 2002
I dealt with high end companies to obtain free medications for our indigent patients.
• My day to day duties included: calling for volunteers, updating my spreadsheets in MS Excel, making sure all the paperwork was completed so the clinic ran smoothly. Clerical Assistant/Surgical Assistant
Dermatology Group Of The Carolinas - Concord, NC
January 1999 to January 2001
I ran the front office, assisted with the switchboard, checked in patients and verified their insurance benefits.
• I was promoted to surgical assistant and assisted with surgeries and called patients with any lab or pathology results.
Education
High School Diploma in computers, English, Psychology and math Concord High School - Concord, NC
September 1985 to June 1988
Skills
Excel and Word (10+ years)
Certifications/Licenses
Certified Family Counsler
October 2015 to February 2018