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Customer Service Administrative Assistant

Gardena, CA
March 27, 2018

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Graphic Designer

Platt College

Cerritos, CA

Mt. San Antonio College

Computer Technology

Professional Profile

Professional at managing multiple projects, ability to multitask, flexible and professional. Exceptional customer support and streamlining office operations for major productivity gains. Able to maintain good customer relations. Expert in building client/vendor databases and creating high- impact proposals and presentations. Able to apply Photoshop, PowerPoint, Excel, and Outlook in daily tasks. With light bookkeeping. Work Experience

Tack’s Treasures - Owner

Owner E-commerce retail business for last 12 years. Activities of business operating exclusively online. Customer service, Administrative duties, business strategies, website design and updating, buying merchandise, managing inventory, implementing marketing activities, fulfilling, shipping online orders, balancing financial records. Worked hard to get first page internet visibility. ACS – Orange County Data Center - Production Print Spec Designed Master Forms for High Speed Printers (Software Xerox Elixir). Contracted to Orange County Tax Collector and other departments. For Production print jobs, made corrections to data base files to align data to forms. Research production data errors and corrected errors for print jobs. Met tight deadlines. Northrop Grumman – B2 Division Help Desk, Designer/Executive Admin ACS - Executed Avionics Integration Lab Help Desk. Interfaced with users, provided technical support to resolve technical problems. Provided first line assistance with mainframe, local area network and other areas on VAX, IB and UNIX systems.

Designer – Executed the design, development and/or implementation of engineering system schematic and wiring diagrams utilizing CAD/TSO programs. Conducted wire runs with accuracy. Executive Admin (Environmental Control Systems) – Provide high-level administrative support for two C-level managers with 30 engineers.

• Manage and maintain executives’ schedules. Travel arrangements. Microsoft Office, Excel, Word.

• Prepare reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. Classified filing system. Key Skills

60 WPM

Calendar Maintenance

Files Management

Letter/Memo composition

Records Organization

Meeting Coordination


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Administrative Assistant

Contact this candidate