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Medical Assistant Customer Service

Orlando, FL
March 29, 2018

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Karen Apperson Summers

**** ***** **** ***

Elkton, Fl 32033

Ph: 757-***-****


I have 34 Years’ Experience and am certified with National Healthcare workers association, in the Phlebotomy Field and have worked in Hospital, Nursing Home and Doctor’s Offices. I am interested in further demonstrating and implementing my extensive skills, and gain a position for employment with an organization looking for a creative, ambitious, and interactive professional. My positive attitude has paved the road for numerous promotions and has allowed me to be a great motivator of others. I have worked as a Contractor/Owner Operator in Mobile Phlebotomist at numerous nursing homes and rehab centers in the Panhandle and travel on average of 3010 miles every 2 weeks. I have recently moved to this area.









Professional Phlebotomy Services-Owner/Vista Lab

10/1/12 to 6/1/15

Contractor with Vista Lab and have acquired 18 Contracts to do Morning Rounds and On call Stat Services performing Phlebotomy Services, Blood Draws Completion of Paperwork and Payroll for approximately 28 employees thru out the Panhandle of Florida. Traveling involved averaging 3010 to 4000 miles weekly. Successfully drawn 300 to 400 draws per week along with STAT on Call Services as needed, without error. I have covered multiple Nursing Homes and Drug Rehab Centers in the Panhandle of Florida, Multiple Phlebotomy Draws at each facility.

1/8/96 to 7/7/11- Quest Diagnostics Inc

Jacksonville FL, Virginia Beach VA, and Myrtle Beach SC

Phlebotomist and Patient Service Representative

I have performed all aspects of Phlebotomy, to include pediatrics and adults. Duties included collection of Blood Samples, processing and preparing specimens for transport. Also worked in numerous doctors’ offices and patient service centers for Quest in which I performed and serviced patients along with all Laboratory services including traveling to Nursing homes and patients homes on a daily basis to collect blood samples.

12/10/2006- 11/25/12- K Mart/Sears Holding Corp.

Myrtle Beach, SC

Customer Service and Stock Clerk

Duties included daily Merchandising and stock of Soft Lines and Hard Line Area. Displaying and ticketing of merchandise throughout the store. Was also required and responsible for maintaining cleanliness of area. Set up Displays and End caps throughout the hardline and soft line areas.

7/11 to 12/30/11- Summers Courier Services Independent Operator

Myrtle Beach, SC to Charlotte, NC

This is an Independent Owner Operator Courier Service which required pick-up, logging and transportation of Bank Bags from Myrtle Beach, SC to Charlotte, NC nightly. Each bag pick-up was to be logged and scanned from warehouse facility and transported to Operations center in North Carolina nightly.

1996 to 1997 - EMSI/Professional Paramedical Services

Jacksonville, FL

Branch Manager, Paramedical examiner/OHTD Specialist/Phlebotomist

Conducted physicals for Life, Health, and Disability Insurance companies. Conducted screening for drug free workplaces and all basic office procedures including billing and payroll.

Generated new sales for an increase in revenue of over $100,000 a year.

Certification proficient in 49cfr and part 40 procedures.

Operation of EBT Intoximeter Inc/Alco-Sensor-IV.

Conducted on-call emergency occupational health services for FAA, FRA, and DOT.

1993 to 1996 Associated Clinical Laboratory

Erie, PA

Phlebotomist/Patient Service Center Rep and Area Floater

Conducted Phlebotomy procedures in adults and pediatrics.

Trained in Medical Billing/ICD9 Coding.

Conducted Client Health Fairs for Large Corporations and Medical Facilities.

Involved in numerous professional committees.

1988 to1993 - Tampa General Hospital

Tampa, FL

Medical/Clinical Laboratory Assistant and Phlebotomist Assistant to the Laboratory Administrator

Responsible for QLP/QA reports and logs for one day surgery and lab.

Quarterly, monthly and weekly report logs for clinical lab and one-day surgery. Phlebotomist/Processor/Medical Assistant to MLT.

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