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Customer Service Assistant

New York, NY
March 29, 2018

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Ally Ni

**** ********, *** ****, ** *****



Barnard College, Columbia University, New York, NY May 2021 Bachelor of Arts, Major: Economics

3.7 GPA

Executive Summary:

● Three years of experience as Microloan Underwriter Intern

● Half a year of experience as Political Campaign Assistant Working Experience:

Proenza Schouler LLC, 495 Broadway 8th Floor, New York, NY 10012 E-commerce Intern January 2018 - Current

● Perform marketing competitive analysis

● Ad hoc reporting

● Assist with Ecommerce projects

● Maintain Merchandise website

● Assist with customer service inquiries

Gang Chen Mayor Campaign, I rvine, CA

Campaign Assistant J uly 2016 --- December 2016

● Interned as a D2D canvasser by visiting 35 precincts and reaching up to 5000 voters in Irvine, CA

● Effectively communicated policies to potential voters in the area

● Assisted in the creation of designs and slogans for the campaign Peer-to-Peer Microfinance Global Philanthropy Leadership Program, C upertino, CA M icroloan Underwriter Summer Intern June 2014 - August 2016

● Designed program to raise money and implemented in China by lending microloans

● Reviewed and analyzed over 90 microloan applications

● Closed 10 microloans totaling RMB 30K in funding

● Performed comprehensive financial analysis and risk assessment for pre-approval on microloan applications

● Conducted thorough background research into applicants' income credit, financial documents, and reputation

● Analyzed and forecasted microloan repayment issues and potential payback conflicts

● Made determinations of loan acceptability according to lender guidelines

● Worked closely with loan applicant and provided credit counseling Leadership and Involvement:

Smart Women Securities, N ew York, NY September 2017-Present Research Analyst

● Attend weekly seminar series on financial literacy topics

● Research and analyze stocks

● Present findings on stocks

Gamma Phi Beta Sorority, N ew York, NY January 2018-Present Active Member

● Organized several university wide events for our philanthropy Girls on the Run

● Participated in recruitment events that showcased networking Skills and Interests:

Computer: M icrosoft Office Suite, Social Media, Windows, Google Docs/Sheets Language: C hinese (native)

Interests: Cooking, Exploring, Organizing/Scheduling

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