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Customer Service Engineering

Location:
Houston, TX, 77064
Posted:
March 25, 2018

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Resume:

Tim A. Guillory

***** **** ******* **.

Houston, Texas 77064

ac4xc1@r.postjobfree.com

832-***-****

SUMMARY OF QUALIFICATIONS:

** ***** ********** ** ********, Scheduling and Purchasing responsibilities requiring on time delivery, timely parts receivables, accurate engineering BOM interpretation, competitive supply chain resourcing and management, as well as shop floor loading for maximum efficiency.

Strongly experienced in both electrical and mechanical applications.

Project planning talents spanning from new customer interface through finished product application.

Quoting duties consisting of pricing and delivery projections.

Assisted in the coordination of planning, development, and implementation of prototype and pilot programs for advanced engineering departments.

12 years technical experience in Electronics.

15 years knowledge of metal fabrication.

21 years experience in material forecasting acquisition, moving, storage, utilization, and accountability.

8 years experience in new software implementation, redefining, establishing and utilization as well as new business processes in a multi transitional environment

Proven background in, Planning, Coordination, Material Acquisition, Tracking and Accountability. As well as Electronics, Metal, Staff Supervision, Training and Administrative Reporting.

Strong knowledge of SAP, JDE, Oracle, SRM, MS Word, Excel, Mail.

EXPERIENCE/ACHIEVEMENTS/ACCOMPLISHMENTS:

2016-2018 Telge rd storage/budget truck rental

2014-2016 Hiatus.

2009-2014 Various short term contract positions:

Emerson, Bettis valves, Buyer/Planner.

Tyco Valves SAP variant configurator, GE Oil and Gas Vetco Grey cell planner, LaBarge production planner, Hewitt customer service rep, Warehouse personnel.

2006–2008 STEWART & STEVENSON

SR. PLANNER GENSETS

Converted engineering BOM’s into manufacturing BOM’s while creating kits and assigning operational sequences to maintain timely and cost efficient flow line manufacturing.

Entered and maintained BOM to properly driver forecast and MRP.

Identified and initiate quoting/purchasing process for long lead items.

Maintained and fine tuned JD Edwards data base after go live to flow line manufacturing standards.

Maintained sales order and work order relationship to insure efficient material flow.

Receive all ECN’s and REV changes then initiate and complete corrective actions.

Monitor all incoming material to identify and correct any potential shortages prior to impacting manufacturing floor.

Create and maintain all WO’s throughout product life span.

Generate and maintain all production schedules.

Facilitate weekly production meeting while presenting current and future manufacturing/material status.

2005-2006 FMC TECHNOLGIES INC

FIELD EXPIDITOR (Contract)

Developed internal tool to effectively balance load vendors.

Works with the Supply Management Team to identifying supplier capacity and communicates supplier capabilities/capacities to Master Scheduling and Material Flow Team and Planning Team.

Operates as an effective member of the Supply Base Management group to ensure success of full supply chain, with responsibilities to Material Planning and Procurement.

Facilitates communications between cross functional groups and suppliers to ensure that scheduling and flow issues are identified and resolved.

Acts as early warning through monitoring of vendors manufacturing schedule.

Monitoring of FMC required schedule needs vs supplier schedule.

Monitoring of FMC required capacity vs supplier capacity availability.

Acts as conduit to alignment of supplier interface issues.

Measure production performance by analyzing quality records, delivery and other indicators.

Completes START audits on supplier base.

Identifies, measures and documents cost savings goals and objectives to realize opportunities and achieve cost reduction targets.

Effectively performs audits of business processes per Houston Operating Procedures Recommends improvements.

Supervises expeditors to ensure effectiveness of expediting process and to limit unnecessary noise to suppliers.

2003-2004 LSI GRAPHIC SOLUTIONS PLUS

PROJECT PLANNER/BUYER

Managed million dollar contracts converting Texaco’s to Shell’s.

Prepared quotes consisting of material and labor for complete conversions.

Accept new sales project from outside sales and establish myself as the point of contact with the customer.

Create a feasible timeline that satisfies the customer needs.

Coordinated material and General Contractor to ensure a speedy conversion.

Worked through any material discrepancies.

1999-2003 INNOVA ELECTRONICS INCORPORATION

PLANNER/SCHEDULAR/BUYER

Accurately interpreted manufacturing requirements to meet schedule demands at 15% savings.

Decreased backlog by two months and maintained on time delivery.

Negotiate price breaks and contracts to ensure proper material in the supply chain at 8 % savings.

Decreased inventory dollars by 20 % while insuring suppliers increased stock levels to support our requirements.

Specialized in high mix, low volume box and PCB assembly.

Improved on time delivery by 65% to our #1 customer.

Proactively identified and aggressively attacked material shortages to insure on time delivery and eliminate future shortages.

Worked directly with engineering staff to acquire prototype/obsolete replacement parts.

Accurately interpreted BOM’s, ECN’s and ECO’s to insure accurate Work Orders and to incorporate changes into current Work Orders under production, improved WO variance by 35%.

Communicated with customers to address manufacturing and engineering issues and provide plausible solutions.

Initiated, tracked and closed all RMA’s.

Verify manufacturing part numbers on customers BOM’s.

1993-1999 COMPAQ COMPUTER CORPORATION

ENGINEERING COORDINATOR FOR ADV ENG

Coordinated efforts of mechanical engineers to ensure timely development builds.

Communicated regularly with parallel design groups to seamlessly combine all efforts into a final product.

Actively participated in the reengineering and redesigning of prototype design to fit custom niche market, completed entire task in a 3-month time frame.

Created and maintained Engineering documentation, BOM’s and family trees for multiple projects.

Acquired, tracked and controlled all material necessary for product development.

Managed and reconciled accounts to ensure program schedules and budgets are met.

MATERIAL CONTROL OF NEW PRODUCTS DEVELOPMENT LINES

Analyzed and improved inventory control processes, and coordinated execution of processes to yield compliance to expected business needs across multiple prototype builds and manufacturing shifts.

Forecasted and obtained desired materials across multiple prototype builds as well as coordinated with numerous design teams in a timely fashion.

Manage and coordinate multiple prototype builds throughout SMT manufacturing cycle.

Physical and financial problem solving with generation of corrective action.

MATERIAL HANDLER OF SMT MANUFACTURING LINES

Managed daily inventory of 300,000 to 600,000 dollars.

Detection and correction of accountability errors.

Work closely with production engineers, electrical engineers, methods technicians and other various support personal in the identification, containment and solving of possible erroneous conditions which may exist in the production of PCB's.

Accurately interpreted B.O.M.’s and E.C.N.’s to insure correct production procedures.

1992-1993 WESTERN ATLAS WIRELINE

ELECTRICAL ENGINEERING TECHNICIAN

Assist both electrical and mechanical engineers in the research and development of new telemetry tools.

Defined and established test parameters for new telemetry tools.

Assembling, debugging and testing of new tools in simulated wellhead environments.

Drafting, verification and releasing of Bill of Materials and Engineering Change Orders.

Drafting PCB’s with the use of P-CAD.

Internal and external location and acquisition of components needed in the construction and testing of tools.

1988-1992 UNITED STATES AIR FORCE

OFFENSIVE AVIONICS SYSTEMS SPECIALIST B1-B

Performed and supervised organizational level maintenance of Offensive Avionics Systems (OAS), Electrical Multiplexing Systems (EMUX), and Central Integrated Test Systems (CITS) on the B1-B aircraft.

Troubleshot, repaired and maintained aircraft from the unit and component level utilizing on-board computers, parameter monitor codes, hex address words, CITS ground maintenance data processing, meters, soldering guns/irons and general support equipment.

Supervised, trained and evaluated 2-5 technicians, coordinated maintenance efforts with expediter and dispatcher, performed quality control of specialist's functions, and confirmed/updated computerized reports.

Achievement Medal, January 1992, Journeyman Technician Award, October 1991, Good conduct medal, February 1991, Successfully passed 9 Quality Assurance Task, Promoted from a level III, in operations, to a level V, a technician/supervisory position, Honor graduate of Offensive Avionics Course, GPA 98.

EDUCATION:

SAP, SRM, JD Edwards, HP man man Intuitive ERP Microsoft Excel, Word and Power Point.

UNIVERSITY OF HOUSTON, HOUSTON COMMUNITY COLLEGE, T.S.T.I. FCC COURSE, COMMUNITY COLLEGE OF THE AIR FORCE, Offensive Avionics Systems Specialist, B1-B Offensive Avionics Systems Specialist, McNEESE STATE UNIVERSITY



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