Customer Service Office Staff

Personal Data

Aspiring for: Warehousing Management, Distribution, Logistic & Commercial Department.

Name:

Suresh Kumar

Address

H.No.-921,Vishwas Nagar, Ghaziabad (U.P.)

Date of Birth:

05 May,1982

Father Name

Shri Ompal Singh

Nationality

Religion

Indian

Hinduism

Email:

*****.********@*****.***

Mobile:

+91-987******* / +918*********

Objectives:

Seeking position that provides responsibilities and career oriented assignment in a challenging environment. I can enhance my knowledge and contribute to the growth of organization with my skills, education and experience in fields of Distribution, Logistic, accounts & all commercial activity.

Education

1999 – 2000

2004 – 2005

2008 – 2011

High School U.P. Board from Utter Pradesh (India)

Inter U.P. Board from Utter Pradesh (India)

Bachelor of Economics from C.C.S.U.Meerut Utter Pradesh (India)

Work Experience

Mar2010 – Apr2016

Ware House Executive-

May2016 – Till now

CWH- Asst. Manager-

Lupin Ltd – Ghaziabad (CFA)

Provide prompt, efficient and friendly customer service.

Maintaining all type invoicing and Stock transfer as per Orders.

Take information of goods delivery to customer by transports.

Give advice to CFA for stock transfers to other locations & call goods from other location for Utter Pradesh state.

Take information from All India Locations &follow up with Cargo / Transports for in transit goods.

Information send to HO of non-moving & slow moving goods at our Depot.

Providing facilities to office staff & complete their requirements.

Give motivation to office staff & create positive environment.

Proper Product Handling, Storage & supplies.

Manage to all field staff / Managers & full fill their required, under company’s SOP.

Monitor expiry breakage claims settlements in proper way within time limit.

Close tracking for temperature sensitive products (cold chain products 2-8č) & ensure timely delivery at destinations.

Handling / Monitoring CFA activities & advice them to change system, if required.

Emenox Healthcare (A Division of Marion Biotech Pvt. Ltd.)

Maintain a safe, clean and friendly environment in the office and market also.

Provide prompt, efficient and friendly customer service.

Maintaining all types Stock transfer as per Orders & Indents from H.O.

Take information of goods delivery to customer and transporters.

Take information from All India Locations & follow up with Cargo / Transports for in transit and incoming goods.

Information send to H.O. of non-moving & slow moving goods at our CWH Noida.

Recover claim amount from Cargo / Transports against shortages/ Damages.

Providing facilities to office staff & complete their requirements.

Give motivation to office staff & create positive environment.

Proper Product Handling, Storage & supplies.

Manage to all field staff / Managers & full fill their required, under company’s SOP.

Close tracking for temperature sensitive products (cold chain products 2-8č) & ensure timely delivery at destinations.

Handling / Monitoring CWH activities & advice them to change system, if required.

Received all type goods against NA in CWH form Manufactured as per order details given by H.O.

Make online road permit and CWH sales tax report every month.

Make MIS report as per office expenses and Transport bills.

Language Skills

English:

Hindi:

Good in speaking and writing

Fluent in speaking and writing

IT Skills

Microsoft Office : Good Knowledge in Excel,Word,Power-point

FoxPro program : Worked for 4 years

SAP Program : Worked for 6 years

IBISSND Program : Familiar with IBISSND Program

References

Mr.Govind Sharma(Cadila Healthcare Ltd.) : 096********

Mr.Prabhjeet singh(Jubilant Life Sciences Ltd.) :981*******

Contact this candidate