Bidisha Priya
**** ********* ******, *** ***, Minneapolis, Minnesota 55403 Ph. 612-***-**** ************@*****.***
Professional Summary
•11 years of software industry experience at Infosys Limited. Expertise in Mainframe and excellent understanding of Healthcare, Insurance and Banking domain.
•Have very good communication and client facing skills, to attend meetings and coordinate with the working atmosphere at client locations.
•1 year and 6 months of working experience at Client Location. Experienced in managing application development projects in the onsite –offshore model. The onsite location being US and UK (US for 1 year and UK for 6 months). Currently in US.
•Vast experience of working in all phases of SDLC and expertise in Design, Coding, Testing and Deployment.
•Successfully led projects with medium team size, managing various aspects of software development, process and methodology.
•Highly motivated individual with strong analytical, leadership, problem solving and interpersonal skills.
Technical Skills
•Operating Systems: Windows, z/OS 390
Languages: COBOL, CICS, JCL
•Databases: DB2, VSAM
•Utilities: SYNCSORT, ZEKE, FILEAID, XPEDITOR, STARTOOL, QMF, SPUFI
•Source Control Tools: ENDEVOR, Changeman, VSS, RDz
•Packages: VISIO
Professional Experience
Company: Infosys Limited
Currently working at Minneapolis, on client location deputed in Ameriprise Financials. Started in Oct 2017 till date.
Role: Technical Lead (Onshore Location) Duration: Oct 2017 – till present
Client: Ameriprise Financials
•Working as a lead implementation coordinator managing the end to end go live of various modules. Coordinating with different teams across locations facilitating them to implement their respective projects.
•Responsibilities include:
•Day to day basis co-ordination with the Clients resolve the issues and get the deliverables reviewed
•Identify the best possible way to permanently resolve the frequently occurring issues in production environment.
•Review the data fixes or the code fixes and provide feedback as necessary to ensure the optimal product being delivered.
•Bridging the gap between the project teams and the business stakeholders to get the issues resolved and artifacts delivered.
Role: Technical Lead (Offshore Location) Duration: January 2014 – December2014
Client: Royal Bank of Scotland (RBS)
•Working as a lead implementation coordinator managing the end to end go live of various modules. Coordinating with different teams across locations facilitating them to implement their respective projects.
•Responsibilities include:
•Day to day basis co-ordination with the Clients resolve the issues and get the deliverables reviewed
•Identify the best possible way to permanently resolve the frequently occurring issues in production environment.
•Review the data fixes or the code fixes and provide feedback as necessary to ensure the optimal product being delivered.
•Bridging the gap between the project teams and the business stakeholders to get the issues resolved and artifacts delivered.
Role: Technical Lead (Onsite Location- Edinburgh, Scotland, UK) Duration: July 2013- December 2013
Client: Royal Bank of Scotland (RBS)
•Working as a lead, with 6 developers dealing with clients to support a project on the Banking process at RBS.
•Responsibilities include:
•Coordinating with the deployment activities and smooth hand over of the project.
•Day to day basis coordination with the Clients resolve the issues and get the deliverables reviewed.
•Identify the best possible way to permanently resolve the frequently occurring issues in production environment.
•Review the data fixes or the code fixes and provide feedback as necessary to ensure the optimal product being delivered
Role: Technical Lead (Offshore Location) Duration: August 2012 – July 2013
Client: Royal Bank of Scotland (RBS)
•Working as a lead, with 6 developers dealing with clients to support a project on the Banking process at RBS.
•Responsibilities include:
•Day to day basis co-ordination with the Clients resolve the issues and get the deliverables reviewed.
•Identify the best possible way to permanently resolve the frequently occurring issues in production environment.
•Review the data fixes or the code fixes and provide feedback as necessary to ensure the optimal product being delivered
Role: Technical Lead (Onsite Location- Hartford, Connecticut, USA) Duration: July 2011 – August 2012
Client: MetLife Insurance and Aetna Insurance
•Working as a lead, with 3 offshore and dealing with clients to support the Life insurance Domain.
•Responsibilities include:
•Day to day basis co-ordination with the Clients and offshore and resolve the issue on Same Day.
•Identify the best possible way to permanently resolve the frequently occurring issues in production environment.
•Review the data fixes or the code fixes done at offshore and provide feedback as necessary to ensure the optimal product being delivered
•Development of user friendly tools in order to permanently fix the frequently occurring issues in production environment.
Role: Technical Analyst Duration: August 2010 – July 2011
Client: North Western Mutual - Insurance
•Worked in a project on the core VB 6 platform which included enhancing the existing Underwriters Workbench application to add, view and process two new insurance products for underwriter validations.
Role: Technical Analyst Duration: October 2009 – August 2010
Client: Aetna Inc – Health care Insurance Firm – A fortune 500 company
•Worked as a Technical analyst for various Maintenance and Enhancement projects in 'Plan Sponsor' applications of Aetna.
•Significant ones include implementation of a new configuration id for the plan sponsor
•Responsibilities Include:
•Requirement analysis, effort estimation and design creation.
•Coding, Unit Testing, Review, Walkthrough and Issue Resolution
•Production Support.
•Deployment and release management.
Role: Software Engineer Duration: January 2007 - October 2009
Client: Aetna Inc – Health care Insurance Firm – A fortune 500 company
•Strategic Systems Program (Plan): A reengineering project for the system migration of entire Plan Sponsor Application from IDMS to DB2. The project involved redesign of the entire application with four layered structure (User layer, Enterprise Layer, Business Layer and DB Layer).
•Responsibilities Include:
•Analysis of existing application and business processes to prepare of use cases
•Requirement analysis, effort estimation and design creation.
•Coding, Unit Testing and Integration testing for key components of the application.
•Migration routines to move the existing data in IDMS to the DB2 tables.
•Deployment and post release support.
Role: Software Trainee Duration: September 2006 - January 2007
•Successfully completed Infosys training with specialization in Mainframes Technology.
Educational Background
AMC Engineering College, Bangalore, India
Bachelor of Technology in Telecommunication Engineering', July 2006 with 66.9%.
Certifications:
AHIP: Fundamentals of Healthcare - An Introduction (Part-A)
AHIP: Fundamentals of Healthcare - Nuts & Bolts (Part-B)
Awards and Accolades
Infosys ‘On the Spot’ Award 2010
Infosys Insta Award - 2017