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Customer Service Sales

Las Vegas, NV
March 24, 2018

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**** ***** ** *** *****, NV *****


* ***** ** ********** ** sales, customer service and administrative duties. Comprehensive knowledge and experience in biological sciences and patient care. A problem solver who specializes in patient and customer care, while cultivating interpersonal and professional skills.


Microsoft Office Suite (Word, Excel, PowerPoint)

Various POS and inventory management systems

Administrative equipment

Biological Sciences

Clinical experiences:

-- G-tube feeding -- Nasopharyngeal and oral suctioning -- Dispensing medication

-- Wound -- Vital signs -- Insertion of Catheters -- Tracheotomy care


Associate's Degree in Liberal Arts Los Angeles Valley College, (LAVC), December 2006

Certification of Nursing Valley School of Allied Health, (VSAH), December 2008

Pertinent Coursework:

--Foundation of Nursing -- Business -- Sociology -- Microbiology -- Political Science

-- Computer Applications -- Chemistry -- Art history -- Women Studies -- Astronomy

-- Psychology -- French -- Spanish -- Speech -- Anatomy

-- Physiology


Southwest medical maternal Child February 2014- Current

Directly work with a provider in rooming patients per clinic protocol

Gather patient vital signs, medications, allergies and reasons for visit and document in TWs

Call and Report Labs as per provide to patients parents/ Guardians and address any concerns by communicate through tasks

Float around to clinics when needed as per Supervisor orders.

Train new nurses to the floor per clinic protocol.

Run labs needed per provider orders and or follow HEIDS measure

Maintain compliances related to E kits monthly, QC for laboratory daily, Vaccines daily and supplies need and are current on expirations dates

Assist Providers in circumcisions’ assists with coworkers if help is needed.

Assist providers in PAP test, ECC test and other need procedures in OBGYN

Clean Supplies in appropriate sterilization a per clinic protocol

Henderson Health Care Rehabilitation Center February 2011- Current

Licensed Practical Nurse/ Medical Nurse

Implement patient care for up to 25-30 patient per shift.

Assess patient and notify physicians with clinical findings. i.e labs .

Interact with social workers and case managers regarding patient

Educated patient and families regarding patient care per M.D orders

Relate to people from different cultures

Monitored and maintained patient care

Managed confidential patient files

Administer insulin injections if coverage is needed

Manage certified nursing assistant in a professional manner

Administer influenza and or pneumococcal vaccines to patient with a signed consent

Orient new nurses to the floor by direct to facility protocol

Michael Stars Los Angeles, CA. September 2007 - September 2008

Customer service/ Sales Representative

Supervisor who maintained specialized customer care for high-end clientele

Managed the opening and closing of store and all bookkeeping duties

Regularly met with upper management to provide inventory control feedback and strategy

provided a nightly excel report to corporate detailing boutique progress, sales and gross

profit number

Trained new sales staff and inventory personnel

Lane Bryant Los Angeles, CA. June 2004 - May2007

Customer service/Sales Representative

Rookie of the year award 2005

Consistently met and/or exceeded weekly sales quotas

Extensive product knowledge resulting in growing sales numbers

Provided sales numbers and analysis to upper management

Assisted in organization of product promotion events

Regularly met with management to provide inventory control feedback and strategy

Bright Elder Care San Jose, CA. April 1998 - July 2002

Administrative Assistant/Front Desk

Supported all sales efforts for a small Adult Day Care Center (Bright Elder Care)

Provided support for business operations (i.e. invoicing and coordination)

Administered calls on a daily basis to health care providers as part of patient account management

Maintained line of communication via telephone and fax with potential clients

Assisted in all office operation activities


Licensed Vocational Nurse, Board of Vocational Nursing &Psychiatric Technicians Issued on Feb, 2016

Cardiopulmonary resuscitation and continuing education ECCPR, American Heart Association Issued on Sep 2017

Advanced Cardiac Life Support ACLS, National Health Care Provider Solutions, Issued on December 2017

Intravenous therapy and blood withdrawal certification, Issued on March 2016

Community service:

Kaiser Permanente Santa Clara, CA Surgery Center June 2009

Ethiopian Community Center March 2006

Professional Reference

1.Dr Shah Lopa,M.D Board Certified Pediatrician

Mobile 702-***-****

Letter of recommendation will be provided per request

2.. Dr Chowdhry Ishitiaq, M.D FAAAAI Pediatrics, Allergy and immunology

Mobile 702-***-****

Letter of recommendation will be provided per request

3. Adogna Figer, LPn 702-***-****

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