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Administrative Assistant Customer Service

March 23, 2018

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Cindi Bourassa

Administrative Assistant / Receptionist

Contact number: 587-***-****


Location: 71 Auburn Bay Manor SE

Calgary, AB T3M 0C5

• To be able to expand upon what I have learned through my years as an administrative assistant, as well as gain new experience.


September 2017 – February 2018 Starwall Group, Calgary, AB Administrative Assistant / Receptionist

• Safety representative

• Day to day reception duties for 5 companies

• Invoicing, data entry, QuickBooks

• Scheduling installations, managing calendars

• Scanning and filing documents

• Ordering office and shop supplies

• Run errands (post office, bank deposits etc.)

• Coordinate couriers and mailing of documents

• Cold call sales

May 2012 – April 2017 The Landscape Artist Inc. Calgary, AB Administrative Assistant

• Safety Representative

• Daily reception responsibilities

• Proficient in Microsoft applications

• Actively expand knowledge of horticulture and landscaping by attending workshops.

• Strong organizational skills

• Able to work well independently as well as part of a team

• Tasked with ordering office, shop and field supplies

• Scheduling/booking line locates, sub-contractors

• Ability to uphold continuous multiple demands

• Assisted with interviews and hiring processes

• Strong organizational skills and close attention to detail

• Training/Orientating employees

August 2010 – October 2011 CH2M Hill, Calgary, AB

Administrative Assistant Facilities (Contract)

• Clerical support/ Reception Duties

• Open and closing duties

• Training/orientating new employees (including safety training)

• Processing incoming/outgoing mail

• Strong organizational skills and close attention to detail

• Answer multi line phone/transfer calls (including switchboard)

•High degree of flexibility

January 2007 – September 2009 C.E. Franklin, Calgary, AB Administrative Assistant

• Greet and assist clients

• Safety representative

• Reception tasks/duties

• Data processing

• Microsoft applications

• Operational support for training tools

• Office filing

• Office/Supply orders

• Works effectively in office environment, as well as on own February 2006 – January 2007 Diversified Staffing Services, Calgary, AB Freight Coordinator

• Worked for various transportation and logistics companies

• Computer applications (Word, Excel, Power point

• Responsible for tracking/tracing freight shipments

• Works effectively in office environment as well as on own.

• Works well under stress

• Office filing

• Strong organizational skills and close attention to detail

• Self-directed and creative Problem Solver

• High Degree of Flexibility

• Comprehensive customer service

• Ability to uphold continuous multiple demands including damage claims, data entry, duty compliance and reconciliations


Principles of Health & Safety Management Certificate Standard First Aid CPR C & AED

Viscount Bennett High School

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