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Management Sales

Location:
Milton, ON, Canada
Posted:
March 22, 2018

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Resume:

RACHITA CHUM-GANDHI, BA, CHRP, CHRL

(***)

***- *828

ac4wk4@r.postjobfree.com

www.linkedin.com/in/rachitachum HUMAN

RESOURCES

MANAGER

Delivering

transformational

advice

and

leadership

driving

success

of

business

growth

initiatives

and superior

standards

of

performance

Proactive and business- minded HR partner with over 12 years of progressive experience steering organizations through complex transitions

while

building an empowered

workforce. Proven

expertise in

defining

organizational structure

to

align

HR

functions

with

business

goals

in

partnership

with

internal

stakeholders.

Demonstrated

success in

streamlining

practices

and

processes

to

improve

operational

efficiencies

by

participating

in

the

development

of corporate

restructuring

and

succession

planning. AREAS OF EXPERTISE

• Employee

Relations

&

Talent

Management

• Operational

Analysis

&

Process

Optimization

• Workforce

Metrics,

Design

&

Resource

Planning

• Risk

Assessment,

Strategy

&

Counsel

• Full

Recruitment

Cycle

and

Compensation

• Policy,

Procedure

&

Compliance

Implementation

• Mentorship,

Training,

Learning

&

Development

• Performance

Management

and

Retention

• Change

Management

&

Transition

Processes

• Organizational

Design

&

Business

Partnering/Integration ACCOMPLISHMENTS

§ Lead

restructuring

of

VPI’s

performance

management

approach,

which

resulted

in

obtaining

consistency

across branches and organizational progress. Redesign over 55 job descriptions to include unique standards of performance

for

each

position.

Post

launch

secured

commitment

of

all

levels

of

management

and

employees.

§ Critical

part

of

launch

of

the

first

two

Saks

Fifth

Avenue

stores

into

Canada,

which

coincided

with

Hudson’s

Bay Company

taking

over

it.

Played

key

role

as

an

agent

of

change

within

the

Flagship

store

in

formalizing

all

aspects of

HR

policies

and

programs,

as

per

Canadian

legislation.

§ Successfully

revamped

all

of

Ontario

College

of

Trades’

HR

processes

to

improve

company

operations

and

hiring processes.

Expanded

the

company

from

96

to

160

employees

within

8

months

period

of

accelerated

growth.

§ Generated a Recruitment Dashboard to act as a reporting tool for all recruitment metrics and succession/talent management;

which

is

currently

used

company

wide

by

all

C- Level

stakeholders

and

management

supporting

alignment of

company’s

vision

and

business

strategy.

§ Revised

entire

procurement

process

for

the

CCIM

Program,

during

their

transitionary

period,

involving

mapping new

roles;

reassessing

compensation

packages

and

collaborating

with

management

on

change

requirements. PROFESSIONAL EXPERIENCE

Senior

Human

Resources

Business

Partner

VPI

Working

Solutions

Mississauga,

ON Nov

2016

Present

§ Reporting to the COO, leading departmental projects from conception to conclusion to ensure the organization achieves

its

objectives

and

creating

an

employee

development

culture

across

11

branches

spread

across

the

GTA.

§ Recognized

as

“go- to

resource”

for

15

Managers

and

5

Directors

to

coach

and

influence

them

on

matters

related

to talent

development,

employee

engagement,

organizational

development,

data

analysis

and

overall

HR

advisory.

§ Primary contributor to standardise HR initiatives across all branches in coordination with the Branch

Managers including

revamping

the

employee

onboarding

experience

and

employee

recognition

methodologies. RACHITA CHUM-GANDHI (416)877- 4828

ac4wk4@r.postjobfree.com Page

2

of

2

§ Commended

for

exceeding

monthly

reporting

requirements

to

collect

metrics

including

retention,

trend analysis through

headcount/scorecard

data,

forecasts

of

possible

business

impacts

and

recommended

business

decisions.

§ Generate

various

reports

to

analyze

metrics

and

prospects

methods

for

succession

planning,

talent

management, workforce

strategies,

risk

management

and

continuous

operational

improvements.

§ Build

meaningful

relationships

with

all

stakeholders

and

partners.

Provide strategic counsel to

business,

support management

in

employee

relations,

policy

audit

and

interpretation,

legislative

compliance

and

strategic

planning.

§ Act as a liaison between employees and business to implement strategies and provide meaningful guidance. Supporting managers and senior leadership regarding staff training and development, turnover reduction, termination

policies,

resource

planning,

thus

increased

staff

retention

whilst

meeting

ministry

guidelines.

§ Designated

expert

at

data

management

and

integrating

HRIS

processes/systems

with

ADP

Workforce

Now.

§ Responsible for creating and managing Learning Community as training resource for 25+ managers and 150+ employees

to

access

training

and

development

based

on

company

requirements

company

and

positions

§ Consistently

assessing

the

changing

needs,

priorities

and

barriers

of

the

company

to

put

forth

recommendations and

plans

of

action

to

accomplish

the

organization’s

continuous

growth

while

maintaining

a

positive

morale. Human

Resources

Generalist

Saks

Fifth

Avenue

Toronto,

ON Nov

2015

Nov

2016

§ Conducted due diligence and workforce realignment during launch of Saks Fifth Avenue into Canada, leading onboarding

of

400+

associates

prior

to

store

opening

within

tight

timelines.

§ Provided guidance to 15 sales/support managers on succession planning, organizational development, performance

management,

workforce

planning,

talent

management,

compensation,

compliance

and

HR

policies.

§ First point of contact for all HR communications in flagship store of over 300 employees including coaching managers

and

senior

level

staff

members

on

policies

and

processes

via

innovative

methods

of

contact.

§ Transformed

HR

infrastructure

including

streamlining

employee

relations’

policies

and

procedures

thus

improving workplace

investigations;

Singlehandedly

updated

and

maintained

HRIS

and

absence

management

system.

§ Redesigned full- cycle recruitment functions resulting in store consistently operating at full capacity maximizing sales

and

resulting

in

reduction

of

onboarding

timeframes

from

3

weeks

to

4

days,

which

in

turn

contributed

to improved

candidate

experience

within

a

highly

competitive

market.

§ Participated in self- development initiatives and organized ad- hoc presentations for all managers and senior leadership

team

to

provide

proactive

solutions,

e.g.

creation

of

formal

Employee

Recognition

Program.

§ Designed

and

lead

bi- weekly

orientation

sessions

for

25+

employees.

§ Liaised

between

the

payroll,

benefits,

credit

card,

absence

management,

IT

as

well

as

asset

protection

departments and all employees, in order to resolve tactical issues with pay, commission, transfers, benefits, pensions, absenteeism,

time

fraud,

scheduling,

associate

ID

generation,

vacation

true- up

and

record

management. Human

Resources

Consultant

Ontario

College

of

Trades

Toronto,

ON

Apr

2013

Aug

2015 Resource

Management

Coordinator

Ontario

Ministry

of

Health

CCIM

Program

Toronto,

ON

Feb

2010

Apr

2013 Recruiter/Human

Resources

Administrator

Arvato

Digital

Services

Kitchener,

ON Sep

2009

Dec

2009 Recruitment/Background

Screening

Coordinator

BlackBerry

Kitchener,

ON Aug

2008

Jul

2009 Team

Lead/HR

Consultant

First

Advantage

Toronto,

ON Aug

2005

Jul

2008 EDUCATION

Certified

Human

Resources

Leader

Designation

Human

Resources

Professional

Association,

Toronto,

ON 2015 Certified

Human

Resources

Professional

Designation

Human

Resources

Professional

Association,

Toronto,

ON 2010 Honours

Bachelor

of

Arts

Degree

in

Employment

Relations

University

of

Toronto,

Toronto,

ON 2005



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