*** ***** ******, ****** *****, NJ 07663 • Cell: 347-***-**** • email@example.com Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 12 years experience serving up to 15 dinner guests at an upscale International restaurant. Focused Bartender successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Organized and efficient server
Quick problem solver
Thrives in fast-paced environment
Lifts and carries up to 50 lbs
Courteous, professional demeanor
Committed team player
Guest relations professional
Liquor and smoking laws familiarity
Forecasting and planning
Safe food handling
Employee training and development
Banquet Houseman/ Banquet Bartendar Server, 11/2005 to Current Harvard Club of New York City – New York, NY
Supported Chief Operating Officer with daily operational functions. Consistently provided professional, friendly and engaging service. Served as first responder for all facility and equipment issues. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Set dining tables according to type of event and service standards. Addressed diner complaints with kitchen staff and served replacement menu items promptly. Immediately reported accidents, injuries or unsafe work conditions to manager. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Provided friendly and attentive service.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs. Assisted co-workers whenever possible.
Monitored guest for intoxication and immediately reported concerns to management. Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens. Quickly set up and cleared tables and stocked all service stations.