Customer Service Administrative Assistant
Resume:
Janie M. Hall ***** Avon Ave Cleveland Ohio *****
************@*****.***
*******@*****.***
OBJECTIVE
To obtain a challenging professional position that would allow opportunities to utilize and enhance my skills and training. I would like the opportunity to apply my skills and contribute to the growth of the organization while creating some advancement opportunities for myself.
EDUCATION
Woodland Job Center
GED- Wooland Job Center
EXPERIENCE.
Sunoco Corp. Cashier present
Areatemp
Account Payable/Receivables 2/2016 to Present
Responsible for opening researching account and internal all incoming payments and wires, sorting and scanning and processing daily cash receipts in the accounting department, making sure the books accurate at the end of the fiscal month & for payments to customer account and performing and Analysis for payment histories and conduct research for accounts
Saint Anna Maria Nursing 9/2015 to 1/2016
Cook
Cooking prep prepare all food & pastry
LGC. 12/2014 to present
Cook
Cooking prep prepare all food
Proforma-Robert Half – Accountemps Cleveland, Ohio 10/14 to 11/14
Account Receivables/Payables/Cash Application-Temp Job
Responsible for opening researching account and internal all incoming payments and wires, sorting and scanning and processing daily cash receipts in the accounting department, making sure the books accurate at the end of the fiscal month & for payments to customer account and performing and account handling
Safeguard Properties/Alliance Solutions Group, Cleveland, Ohio 06/14 -0 8/14
Utility Transfer Coordinator –Temp Job
●Assist in analysis of disputed items and work with appropriate departments in order to limit reoccurrence on an ongoing basis. Establish strong relationships with assigned client base. Identify items that need to be electronically transferred to clients in a billed status.
● Ensure that each client’s information is billed accurately to limit the disputed items. Reconcile transferred billed items between SPI and Navision for assigned client base.
Manpower/Parker Hannifin, Mayfield Heights, Ohio 02/12 - 08/13
Cash Application Specialist-Temp Job
●Responsible for opening, sorting, scanning, and processing daily cash receipts in the accounting department. Responsible making sure the books was accurate at the end of the fiscal month,
●Applying payments to customer accounts, performing, analysis for payment histories, conduct research for accounts, contact customer accounts, maintain, and support document.
FTN Midwest Research/FTN Equity Capital Markets, Cleveland, Ohio
Administrative Assistant / Receptionist –Perm Job 07/99 – 02/10
●Responsible for performing administrative support functions related to various activities of various departments. Performs administrative duties of a more diverse degree of complexity. Also arranges meetings, conferences, schedules appointments, and completes travel arrangements.
● Handles special projects, including monitoring overtime, answering multiple phone lines, interviewing, and distributing internal requests. As well as, unitizing confidential information and enhancing office procedures.
Charter One Financial, Cleveland, Ohio
Customer Service Representative-Perm Job 04/98 – 07/99
●Performed customer service and a practical knowledge of the financial and investment service. Answering troubleshooting call and inquiries. Promote sales of new services, accounts, telemarketing and training.
SKILLS
Proficient with Microsoft Office applications (i.e., Excel, Word, Outlook, and Internet Explorer)Saleforce,Crams,Provision,Lawson,Wire,SAP Transfer Credit card a Windows environment.Detail-oriented, self-starter with good organizational and problem-solving skills.
Good communication: Written, Verbal (phone) and interpersonal skills.
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