Manager Sales

De’Audre L. Hubbard

**** *********** **** *******, ******* 30345 901-***-**** *******.*******@*****.***

Sales and Marketing / Training and Development

Development Training– Sales/marketing Partnerships Relationship Management– Partnership promotions – Trade Show specialist

An analytical problem-solver, proactive, flexible and highly dynamic. Able to forge strong internal and external relationships and produce quality-oriented business results. Demonstrates a disciplined approach to assist and thrives in creating processes and plans to drive greater efficiency and improve operations.

Experience

MAC Cosmetics, Nashville, TN/ Chattanooga, TN / Louisville, KY/Lexington, KY/Greentree, IN

Resident Trainer July 2015 – August 2017

Assisted in the execution of the AT&D (Artistry Training & Development) Strategy to support the business strategy for the region

Attended regularly scheduled strategy meetings with RMAT, MRO and Trainers to discuss AT&D and business strategies, reviewed progress on regional priorities, identified challenges and defined action plans

Executed training solutions for regional challenges including low sell-through results, challenges with product categories, and service related challenges

Facilitated classroom-based AT&D Fundamentals for all employees on MAC Standards

Assisted in strengthening the collaboration between Sales and AT&D to support Brand and Regional objectives

Collaborated with Retail Manager to establish a monthly schedule that supports the needs of the business through developing Artists’ skills

Identified and cultivated essential skills and attributes to maximize individual contributions and engagement

Managed and tracked personal Travel and Entertainment

MAC Cosmetics, Nashville, TN/ Memphis, TN

Retail Manager March 2013 – July 2015

Manages $950k counter daily, which include, operational procedures, staff of 8 permanent and freelance on call, inventory, productivity, customer engagement, loyalty acquisition, and revenue

Create environment which invigorates proprietorship and responsibility of actions to assure maximum productivity

Manages events, new product launches, and companywide promotional campaigns

Model the standard for staff regarding customer service expectations

Resolve Customer Issues and requests in an efficient and quick manner

Manage time, establish priorities and delegate effectively to meet goals and objectives

Maintain a cohesive, cooperative work environment through team building and motivation.

Recruit, hire and develop top Artist and management professionals.

Control all store expenses within budget guidelines

MAC Cosmetics, Memphis, TN

12hr Permanent Artist October 2012 – March 2013

Meet individual contributions to team’s goal in terms of service, sales, and company objectives

Demonstrated effective communication skills and execute makeup applications for customer’s desired looks

Actively participate in training sessions, events, and store launches

Hilton Worldwide, Memphis, TN

Marketing/Sales Coordinator May 2009 – February 2013

Hampton Brand Marketing

Hampton, Homewood, Hilton Garden Inn, Home2 Suites by Hilton February 2013-March 2014

Align with key agency partners and internal team members to support Hampton brand marketing objectives

Oversee brand CRM promotional efforts for target segments and captured revenue and ROI for reporting

Developed and manages brand awareness campaigns educating and training travel agents increasing product knowledge

Managed AAA, HRCC Travel Agents, Government, and AARP accounts

Spearheaded marketing plan negotiations for key AAA clubs (Southern California, Mid-Atlantic, AAA South)

Generated and analyzed reports to increase revenue for AAA, Government, and Travel Agent segments

Developed and delivered presentations to key AAA, AARP, GOV, and Travel Agent segmented partners

Increased revenue from $1.8 billion (YE 2009) to $2.4 billion (YE 2011) via strategies and marketing/sales plans

Managed logistics and information for partnership events, trades show and external meetings

Monitoring social media channels and partner newsletter to identify opportunities for the brand to drive revenue

Developed and manage brand Creative & Collateral Toolkits for Hampton, Homewood, Hilton Garden Inn, & Home2

Hilton Worldwide Memphis, TN

Public Relations Assistant II, October 2007 – May 2009

Embassy Suites

Project Management: Coordinated PR projects for two Hilton Worldwide brands

Organized and captained teams in four cities to publicize internal communications for meeting and special event logistics including segments for the Ellen DeGeneres Show.

Coordinated special event logistics of the Lance Armstrong LIVESTRONG challenge series in the cities of Philadelphia, Portland, Austin and San Jose.

ESPN Zone, Atlanta, GA, New York, NY, Washington, DC

Operations Manager June 2004- September 2007

Managed establishment daily, which included staffing, training, cost control, service standards, operational procedures, guest relations, sanitation, cash handling, staff motivation, safety, and security of the patrons.

Created an environment that encouraged ownership and accountability of actions to assure maximum profitability.

Managed events as well as set-up with the Marketing and Sales Manager including Atlanta Falcon’s Face to Face, Meet the Atlanta Braves, the Atlanta Hawks Talks, NY Jets, NY Yankees, NY Giants, Washington Wizards, Washington Redskins, White House Political Parties and the annual Boys and Girls Club awards ceremony.

Traveled abroad to various cities to coordinate special events and set-up including New York and Washington, D.C.

Operations Supervisor, Arena/Retail September 2002 - June 2004

Provided operational support to the manager by proactively approaching guest relations, cost control, labor and labor timing.

Organized teams to provide guest assistance for potential clients.

American Red Cross, Atlanta, GA

Laboratory Technician II August 2000 – September 2002

Adhered to explicit standard operating procedures and interpreted test results in accordance with applicable regulatory requirements.

Mississippi Medical Center, Jackson, MS

Research Technician, Division of Neurobiology July 1996 – August 2000

Assisted Scientist in brain binding assays in reprimands to drug discrimination procedures.

Completed thorough and intricate research on Rhesus Monkeys as well as maintaining a health safe environment for the colony of nine monkeys.

Education

Alcorn State University Bachelor of Science in Biology/Chemistry

Additional Information

Technology: Excellent computer skills with extensive experience in Microsoft Excel, Office, Power Point, Word, NBCS, Micros, CBORD, COGNOS and SAP.

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