Medical Assistant Manager

REBECCA J. KEITH

**** ****** ****

Pfafftown, NC 27040

Tel: 336-***-**** Cell: 303-***-****

Email: ********@*****.***

WORK HISTORY

September 2017-present

Patient Service Specialist, OrthoCarolina

Winston Salem, NC

Patient Services Specialist greet patients, prepares forms, collects, verifies and enters patient information into Centricity necessary for the timely and accurate processing of patient claims. Prepares paper work necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed by the Practice Manager to include posting of charges, collection of co-payments/co-insurance and balances due. Follows process for release of information and FMLA/Disability forms completion as requested.

July 2014 - September 2017

Medical Assistant/Medical Scribe, Davie Dermatology

Advance, NC

Assist Physicians and PAs with daily clinical duties such as rooming patients, obtaining patient medical history, assisting with biopsies and surgery, blood draws.

Aug 2009 to July 2014

Medical Assistant, OrthoCarolina,

Winston Salem, NC

Assist Physicians and PA's with daily clinical duties such as rooming patients, vitals, injections, administering DME, surgery screening and scheduling, ordering plain X-rays, MRI/CT's. Answers triage calls, faxing orders, calls in prescriptions.

Effectively communicates with co workers, confident in abilities, excels in creative thinking and problem solving, makes decisions with confidence, self starter, performs well under stressful situations.

Apr 2002 to Jun 2009

Lead Medical Assistant

Boulder Center for Sports Medicine

Boulder, CO

Responsible for smooth operation of Physician clinic, maintain back up for MA schedule, training new medical assistants, assist with SQR process for medical assistants, assist in the management of all medical assistants.

Duties include greeting patients, providing information, reporting significant history, securing physician-ordering intervention, steril prep for injections, casting and cast removal, bike fit set ups, fitting DME, perform lab procedures, collecting specimens and interpreting results, ordering and maintaining medical supplies. Acquired prior authorization from insurance companies for all special procedures and injections ordered by physicians.

September 1999 to June 2002

St Vrain Valley School District,

Longmont, CO

Substitute teacher for several different subjects at the Elementary, Middle and High school levels.

September 1996 to April 1997

Park County School District, Livingston, MT

Substitute teacher for several different subjects at the Elementary, Middle and High school levels

EDUCATION

May 1995

University of Northern Colorado

Greeley, CO

Masters of Arts in Physical Education; Emphasis in Kinesiology

May 1992

Valley City State University

Valley City, ND

Bachelors of Arts in Education; K-12 Physical Education, Health Education

REFERENCES

References upon request.

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