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Customer Service Accounts Payable

Houston, TX
March 13, 2018

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***** ****** **** ** *******, Texas **43

Ph.: 281-***-**** Mobile: 713-***-****



Accounting professional with diversified and progressive experience in accounts payable, finance and sourcing. Background includes supervision and, training. Join ERP team to assist with conversion from CICS system to Oracle implementation. Recognized for working well with all levels of staff; particularly effective in motivating and training colleagues; and coordinating internal office activities. Nominated to attend AAF Symposium in Washington, DC; Possess strong research and oral communication skills. PC knowledge: Microsoft Windows, Word, Excel, and Outlook; Oracle R12, PeopleSoft/PE1, JD Edwards, 2014 QuickBooks Pro, Great Plains, Sage Timberline, AS400, and Lotus Notes.


P.A.L. Environmental Services - Houston, Texas Oct 2017 - Present

Accounting Lead - A/P and A/R Disaster Recovery

•Worked with contractors through various confusing equations to help organize invoices, receipts, accounting records, and coordinated with experts in the field regarding specific specialty items.

•Provided technical assistance and training to new employees

•Contributed to the development of Disaster Recovery procedures

•Audited financial documents to check for accuracy

•Worked closely with CPA to maintained financial reconciliation of funding

•Provided Customer service and interaction with Vendors

•Responsible for Billing over $59 million in expenses while following complicated guidelines

•Prepared and updates Excel spreadsheets to track invoices, project progress, and expenses

•Utilized verbal and written communication skills to provide customer service assisting contractors and Labors with problem resolution as necessary

•Monitored projects billing to ensure all work meets contract requirements

•Coordinated and provided research skills to gather/compile information and documentation needed for reimbursements and final invoicing.

Legacy Funeral Group- Houston, Texas 2016 - 2017

Analyst / Data Entry

Worked remotely in a team transitioning accounts from QuickBooks to Great Plains.

Create sales contracts for deceased clients and their families.

Set up customer accounts and created invoices.

Daily posts of sales transactions entered.

Enter receipts of funds received for the month.

Day to day posts of deposits funds sent to the bank.

Analyze all data transferred from QB to Great Plains to ensure accuracy.

The Hall Law Firm (Confidential)- Houston, Texas 2014 - 2016

Accountant Consultant

Management and oversight of the billing and accounting systems.

Provide all required financial reports to the firm owner on a monthly basis.

Performs all client billing functions and other accounts receivable functions

Perform all data entry of cash receipts and client costs in billing and accounting systems.

Perform all data entry of cash receipts and disbursements for the IOLTA trust account.

Work up and make bank deposits for the operating and IOLTA accounts.

Reconcile accounts for five companies.

InReach IT Solutions, LLC- Dallas, Texas 2013 - 2014

Account Manager (Telecommute)

Full Desk, Direct Hire Associates are responsible for securing clients and job openings, and then directly recruiting to fill those roles.

Client activities include client development, new account and retention sales calls, obtaining job orders, maintaining a high fill ratio, penetrating client accounts and taking a positive proactive position in corporate partnering.

Candidate activities include recruiting, interviewing, matching, coordinating interviews and filling orders.

Qualify Client openings; assess job order requirements and appropriately match candidates to meet client needs.

Establish and maintain relationships with clients and ability to learn and use a variety of recruiting sources.

Vetco Gray Inc. /GE Oil & Gas - Houston, Texas 2007 - 2013

ERP Team/Oracle Implementation – (September 2009 thru April 2010)

Supported ERP Team to identify job functions related to AP for Oracle R12 ERP system implementation in April 2010.

Help Genpact Team understand how business and current legacy system operates.

Served as liaison to transition AP as it was outsourced to APEX in India.

Help plan and implement new process change.

Organize site readiness project to make sure data is clean during conversion.

Accounting Manager

Finance representative on the Bullet Train team to decrease cost for contract services that resulted in total savings of $419k for the year.

Manage team of 4 to work with counterparties in processing intercompany transaction thru an Internal Billing System (IBS).

Prepared over 77 account reconciliations including Intercompany in ART(Finance Recon application) for Vetco Gray Inc. and GE corporate

Assisted with the maintenance of the general ledger during closing.

Examine audit finding from internal and external auditors, and provide feedback in a timely manner.

Worked with Supply Management to build strong partnerships with business units in order to translate business needs into product specifications or detailed scopes of work to ensure efficient and effective workflow.

Worked as Finance Auditor in yearly plant and warehouse physical inventory.

Interacted with other department and provide finance assistant as needed.

Handled any special project as assigned,

EQUITY OFFICE PROPERTIES (EOP) - Houston, Texas 2003 - 2007

Accounting Supervisor-Accounts Payable

Managed and directed a staff of 10 in local Regional office and two remote sites. Also included, hiring, training and evaluations. Acted as liaison between AP staff and the Corporate AP team, the PM team, the Construction team, the Leasing team and Customer Service. Responsible for budgeting and forecasting, month-end accruals, reclasses and variances, and ledger account analysis.

Restructured the Los Angeles regional accounts payable department by creating new processes, policies and procedures, and hiring new staff. Received company Excellence Team Award for successfully eliminating overtime by 90% and year backlog of 2000 invoices.

Provided monthly reports and maintain the metrics for various departments

Traveled to the LA and Atlanta Region and trained supervisors and staff in the Accounts Payable processes.

Interviewed 15 candidates and hired 7 new employees for Chicago region.

Collected over $1.6MM in receivables for sold properties.

Audited accounts and other financial information for completeness, accuracy and legitimacy of charges and conformance with accounting procedures.

FIRST CALL - Houston, Texas 2002 - 2003


Contracted to manage and reconcile daily trust security accounts at J.P. Morgan Chase in Dallas Texas. Also, trained 45+ employees in new procedures.

WASTE MANAGEMENT INC. - Houston, Texas 1999 - 2002

Supervisor of Accounts Payable

Directed a staff of approximately 35 employees including 3 senior employees that processed >150K invoices on a monthly basis in PeopleSoft.

Served as integral part of team responsible for the conversion of the accounts payable department into a Service Center.

Assisted with system conversion through extensive travel and training on PeopleSoft software.

Worked with cross-functional teams to ensure corporate liability exposure is limited while using supply chain management principles.

Facilitated supplier integration into current business practices through the use of Electronic Data Imaging (EDI).

Restructured department to efficiently handle reinvention of business processes. Increased invoice volume by 50%, and identified electronic data interchange (EDI) opportunities while maintaining positive supplier relations.

Determined and developed departmental internal and external reporting requirements.

Conducted end user training, by function, in a classroom environment.

Developed and maintained on-line desktop procedures that were implemented by management company-wide.


Kaplan University – Bachelor degree in Business Administration

Attended University of Houston - Total of 60 hours General Studies


GE Oil & Gas Training:

AAF Symposium – Various Leadership training in Washington, DC

BELS Training

Leadership and Development

Team Building

Disc Styles: Tools for Teaming & Collaboration

Branding for Success – Women and Leadership

Managing & Aligning Performance

Foundations of Managing People

Foundations of Managing Teams

Gender Speak

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