Customer Service Data Entry

Regina Harrison

Collingdale, PA *****

****************@*****.*** Cell: 484-***-****

BACKGROUND SUMMARY:

Over 25 years of experience in the customer service industry with primary focus on patient care and promoting great overall general healthcare. Consistently establishing patient re-care systems and promoting team excellence for the betterment of each and every practice. Both as a strong team player and motivator, there is a greater focus on developing creativity and positive energy, which enables astounding productivity and the opportunity for expansion into specialty care and increased growth.

TECHNICAL EXPERIENCE:

Data entry, General clerical skills with emphasis on telecommunications, EKG, Spirometry, Quality Focus Certification, Medical Law & Ethics Certification, Wound Care, Scheduling and

General office duties including processing urinalysis, injections, glucose testing, etc.

PROFESSIONAL EXPERIENCE:

Unique Staffing, Medical Receptionist July 2014-Present

University of Pennsylvania Hospital

Responsibilities include verifying insurance and some medical billing, scheduling, treatment coordinating, registration, inbound/outbound collection calls and appointment confirmation, data entry and general office organization including supply management.

Integrative Family Medicine, Receptionist April 2012- June 2014

Successfully completing insurance verifications, some insurance billing, patient registration, treatment coordination, payroll processing, supply management, staff training and general front desk management all while assisting physicians with direct patient care and office productivity.

Doctor’s Express Care, Medical Assistant October 2010- March 2012

Insurance verification, scheduling, inbound/outbound collection calls, co-pay collections, as well as general MA duties including but not limited to SPU assisting and wound care.

Fair Acre Geriatric Center, CNA January 2005-November 2007

24 hour patient care which included taking vitals, venipuncture, insurance verification, treatment coordination, collections, etc.

References upon Request

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