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Customer Service Quality Control

Location:
Abu Dhabi, AZ, United Arab Emirates
Salary:
5000
Posted:
March 13, 2018

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Resume:

Key Skills

Career Timeline

CAREER OBJECTIVE :

WORK EXERIENCE

#* ** *** ******* (March 2013-DECEMBER 2016)

GULF CHEMICAL AND INDUSTRIAL OIL LTD, DAMMAM SAUDI ARABIA

(COMPANY PRODUCTS: TRANSFORMER OIL, DRILLING OIL, WASTE AND RECYCLE LUBE OIL, R.O WATER)

DUTTIES

Responsible for perform test of Recycled Lube Oil like GC Gas Chromatography, kinematic viscosity, dynamitic viscosity, FTIR, flash point close and open cup, pour point, colour, specific gravity according to ASTM (American Society for Testing and Materials).

Responsible for test of Transformer oil during process of dewaxing, SULPHONATION, clay bed, washing, dehydration and perform there tests like Breakdown voltage, Tan Delta or Dissipation factor test, Pour point, Viscosity, Water content by Karl Fischer titration, Colour ASTM, Flash Point.

Responsible for test of Drilling oil and Diesel like Colour, Aromatic content by UV Spectrophotometer and Reflective index, Density, Distillation and flash point.

Responsible for perform test of R.O WATER like PH, Conductivity, Spectrophotometer, TDC, Free chlorine, hardness, Phosphate.

Notify the control room of the outcome of tests, in particular issue warnings regarding on range results so that immediate remedial action can be taken.

Receive samples, Update date results, approve and validate results on LIMS. (LABORATORY INFOMATION MANAGMENT SYSTEM).

Responsible for making quality control certificate.

Making daily report and all unit samples results.

Pre-auditing lab files for making ready it ready for external audit.

Ensuring our final products comply with legislation and quality assurance codes.

Responsible for checking and maintaining quantity and number glassware stock.

Reporting to supervisor if there is problem in machine or sample.

#2 QC Chemist (MARCH 2011- MAY 2012)

LUBREX, FREE ZONE, SHARJAH, UAE

(COMPANY PRODUCTS: ENGINE OIL, GEAR OIL, MOTOR OIL, HYDRALIC OIL)

DUTTIES

Responsible for test of final products Engine oil, Gear oil, Hydraulic oil.

Mono and Multi-Grade Engine oil test are Viscosity, CCS Cold Cranking Simulator, TAN, TBN, Specific gravity, Flash point, FTIR.

Testing new base oil stock (SN-150, SN-300, SN-500 and SN-650).

Making Quality control certificates of our product (Bulk, drums).

Receiving & Approving the tankers of base oil and drums of additives.

Preparing or Arranging samples for customers.

Testing new type of additives which is suitable for our product which we receive from new company. (Viscosity improver, Viscosity index Improver, Essence, Florescent, anti-oxidants, ZINC, Soap)

Responsible for maintaining base oil and chemical stock by ordering new stock when needed.

Responsible for making polymer batches (VISCOSITY IMPROVER MONO-GRADE POLYMERS & VISCOSITY INDEX IMPROVER MULTI-GRADE POLYMERS).

Responsible for making special customers sample.

Adding required quantity of additives in base oil for making different lube oil product batches.

#3 Lab Technician 1 (MARCH 2010-JANUARY 2011)

HAZARA PHOSPHATE FERTILIZER LTD, HARIPUR, KPK, PAKISTAN

COMPANY PRODUCT: SSP (SINGLE SUPER PHOSPHATE, WATER TREATMENT)

DUTTIES

Preforming tests for SULPHURIC ACID H2SO4 for our final product SSP (SINGLE SUPER PHOSPHATE).

Checking PH, Conductivity, TDS, free chlorine and Hardness of waste water sample.

Ensuring that all routine Quality Control Tests are carried out on time and in full each shift.

Identify training needs and recommendations to improve customer experience.

Arranging the repair many Quality Control related equipment.

Awareness of regulatory requirement and customer service expectations.

Ensuring activities in the quality plan are carried out.

Perform different type of titrations.

Education

HAZARA UNIVERSITY MANSEHRA, KPK, Pakistan. (2009-2011)

B.Sc. (Chemistry).

B.V.M.C HARIPUR, KPK, Pakistan. (2006-2008)

FSC (Pre Engineering).

NFC IET MULTAN, Pakistan (2009)

Chemical Diploma.

FIREDIRECT, DAMMAM, SAUDI ARABIA (2014)

Safety and Firefighting certificate (IOSH).

Professional Skills

Worked on communication company software (ORION 7) for approving new stock in Bulk, Drums or Gallons.

Solving problems according to SOP with professionalism.

Reporting to manager when there is any problem comes related to plant or laboratory and troubleshooting it.

Never take pressure and always try to dispatch our product with in time.

Updating company test result software LIMS (Laboratory Information Management System) by (LOGIN SAMPLE NAME, RECEIVING, ENTER RESULT, VALIDATE AND THEN APPROVED)

Teaching to new employee how to perform different tests, how to work fast with perfection and how to deal with problem and tough conditions.

Computer Skills

Microsoft word, Office, Excel, Adobe reader, PowerPoint.

Orion7 and LIMS company software.

Adobe Photoshop, Networking, Internet, windows

Personal Details

UAE DUBAI Address: (Current on visit visa from 28TH JAN 2018 TO 24TH APRIL 2018)

AL-WALEED 1 BUILDING, AL-BARSHA1, DUBAI, UAE

Pakistan address:

HOUSE#222/B, KTS, HARIPUR, KPK, PAKISTAN

Email: ac4sj3@r.postjobfree.com

Skype ID: princeawais4

Passport No TT4112502

Contact (UAE) 009***********

Father’s Name QADIR KHAN

Date of Birth 02 OCT-1991

Nationality Pakistani

LANGUAGES

ARABIC

HINDI

ENGLISH

URDU



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