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Customer Service Professional Experience

Houston, Texas, United States
March 14, 2018

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Adnan A. Hassan

Houston, TX *****

Cell Phone: (832) *** ****



Ability to take ownership of Purchase Order management and supply and problem solving, Strong customer service and quality focus, Ability to work under pressure.

Current Location: Houston, TX

3 years experience as Buyer

Developed sourcing strategy & Bid List with the requester.

Maintained Purchase Order files in an auditable manner.

Prepared contract agreements and other documentations as needed.

Excellent organizational skills (OMS) cycle management process.

Professional Experience:

St. Moritz Security Services

Office Assistent

Maintained office supply inventory and entering information into databases.

Assisted with budget preparations; handled accounts; bank deposits; maintained ledgers; and prepared financial reports.

Maintained the office filing systems.

Performed payroll and billing administrator.

Managed and order supplies within the budget guidelines of the organization.

BP Iraq NV ROO Jul 2012 – Jul 2015

C&C – Procurement Specialist/ Buyer

Oversee supplier related activities and monitor supplier performances.

Help to lead the procurement and supply chain process, ensuring contracts are compliance with procurement principles.

Develop sourcing strategy & Bid List with the Department.

Evaluate and select the best bidder based on Technical and commercial offer after reviewing all competitive proposals to select best sources.

Place orders with Vendors and communicate with vendors regarding clarifications on specifications, delivery updates and any discrepancies found in materials delivered.

Prepare contract agreements and other documentations as needed.

Coordinated with suppliers to resolve performance related issues.

Provide assistance to other Agents in procurement activities.

Developed optimal procurement solutions to meet customer expectations.

Establish and manage supplier relationships.

Implementing business support with consultation and file management in Organization systems.

Check Materials Requisitions for proper approvals and authorizations.

Maintain Purchase Order files in an auditable manner.

Execute ISO-9001 purchasing procedures.

For delivered items ensure HSSE compliance with company procedures and contract requirements.

Ensure timely delivery of material by planning, gaining knowledge of lead-time, market conditions and expediting.

Manage disposal and closeout of procurement activities.

Follow up with Finance for any payment issues.

Maintain high ethical standards in business relationships with suppliers.

DynCorp International - Iraq

Logistic Procurement Officer

Assisted in the planning with coordinating and integrating the overall logistics for supply support requirements.

Manage Purchase Requisition documents for the site supplies and archive it.

Review all competitive proposals to select best sources.

Track and analyzing logistics, supply data to determine the effectiveness of various logistics management indicators.

As a team member, must identify trends and logistics support deficiencies and makes recommendations to improve logistics supportability as appropriate.

Evaluate supply support requirements and identifies capabilities necessary to support projected operational mission requirements.

Cataloguing, PR Encoding, expediting and provide accurate tracking records for PR approval.

Track and follow all the purchase orders which are being cut by procurement for the individual purchase requests and making sure that the supplier delivers the goods based on due date and preparing correspondence on a daily basis on a variety of logistics-related issues.


University College Of Baghdad, Iraq

Bachelor of Law / Concentrations: (Business and Accounting Law)

Member of the Bar Association in Middle East.

Languages: Fluent English; Arabic.

Computer Skills:

Strong knowledge with ERP systems Ariba - SAP MM & FI module, MAXIMO integrated with ISNetworld vendor registration system - Microsoft Offices, (Excel, Word, PowerPoint, and Outlook), Strong knowledge of Adobe Acrobat.

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