Customer Service Representative

LISA HAYDEN

**** * **** *** *-A Chicago, IL *****

312-***-**** *********@*****.***

To Hiring Manager,

I have nearly 4+ years experience in a high volume fast pace call center environment 3 years with an internet catalog company LTD Commodity the Aurora branch had a little over a hundred Customer Service Representative per shifts, employed for seasonal Customer Service inbound call center for Go Health / Blue Cross Blue Shield campaign for enrollment, I am a critical thinker and strong problem solver and simply enjoy people and helping it in my nature . I carry my self as a profession in my mannerism that include but not limited to my conversation and my appearance.

I look forward to a personal conversation with you regarding how my qualifications can fulfilled the need in your Customer Service Dept.

Lisa Hayden

Email : *********@*****.*** Ph: 312-***-****

Objective Call Center Liaison for the company and customers, representing the company with consisant poise professionalism intergity. Experience most relevant

GO Health Screening potential enrolling Customers

225 W Superior Transferring customer to correct departments Chicago IL

LTD Commodities

1000 Bilter Rd Aurora IL

Ph: 847-***-****

Position:

Billing Agent

06/06 – 01/09

Solving billing disputes

Explaining company policy

Authorize to use credit infor for orders and bill payment

inbound and some outbound calling

Hollywood Casino

Aurora IL 60506

Position:

Reservations

95-96

Assist with making reservations

Inbound and outbound calling

Authorize to discuss point and benefits

Well Fargo

Aurora IL

Position :

Sales

1995-95

To call customers and extend a credit line for business

Emergency line for an electric company in California

Data entre

Current Experience

Primary Staffing

Position : Warehouse/Factory

4247 S Kedzie Ave,

Chicago IL Ph 773-***-****

11/14- Current

Boxing

Assemely line

Home Health Care

Position: Care Giver

Self Employment

Administering medication by IV and oral

Daily Hygiene Care

Meal preparation

Education

Aquarius

MCI

In Chicago land area

General Ultrasound

Cardiovascular

Affiliations CCI License Pending

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