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Human Resources Employee Relations

Location:
Woodbury, New York, 10930, United States
Posted:
March 14, 2018

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Phida Jean-Baptiste

845-***-***** ac4s3j@r.postjobfree.com

CAREER SUMMARY

Dedicated Human Resources Professional equipped with over 15 years of progressive experience in the HR field. Specializing in employee relations, benefits, training, recruitment, leave or absence, and consulting. Demonstrate outstanding ability in the development and implementation of new/improved HR policies that achieve business results. Adept at effectively balancing organizational and employee needs.

HR SKILLS

HR Policies & Procedures

Human Resources Specialist

Employment Law

FMLA/ADA/EEO/WC

Organizational Development

Staff Recruitment & Retention

Employee Relations

Benefits Administration

Legal Compliance

Orientation

Training & Development

Performance Management

Unemployment Insurance

EDUCATION

M.S. Human Resources- 2011-2018 B.S. Criminology - 1998-2003

Dobbs Ferry, NY- MS HRM pending SUNY Old Westbury- Hicksville, New York

ORAGNAZATION

Delta Mu Delta member since 2013

TECHNICAL PROFICIENCIES

Windows ME, MS Word, MS Power Point, MS Excel, MS Outlook, BusyCal, Filemaker, Ultra Staff, Staff Med, HRIS Systems, Medical Manager, MediNotes, EZ Cap, FoxPro, MAC systems, Cisco, Nortel Phone System, Interaction Phone System, UC Gold

EMPLOYMENT HISTORY

SR. HUMAN RESOURCES CONSULTANT

SMARTY PANT’S DAYCARE NEW CITY, NY 2013-present

Major Functions: Manage and develop company policies and make recommendations for improvement. Obtain signatures for employee acknowledgement and parent acknowledgement. Maintain knowledge of human resources functions and ensures policies; procedures and reporting are in compliance. Manage the development of recruitment and selection strategies within budget as appropriate. Manage organization design and any restructuring efforts for designated practices. Manage the annual review and compensation process. Complete verifications of employment, both verbal and written, providing complete and accurate data. Manage plan and conduct new employee orientation to foster positive attitude towards learning center goals. Manage and maintain record of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations. Train management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. Manage appropriate resolution of employee relation’s issues. Respond to inquiries regarding policies, procedures and programs. Administers benefits programs such as vacation, sick leave, leave of absence, and employee assistance. Investigate accidents and prepares reports for insurance carrier. Prepare employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separation. Advise of employee relations issues, advise managers with disciplinary procedures.

Phida Jean-Baptiste

845-***-***** ac4s3j@r.postjobfree.com

HUMAN RESOURCES- EMPLOYEE RELATIONS SPECIALIST

INDUSTRIAL U.I. SERVICES NEW CITY, NY 2011-present

Major Functions: Consultant: Manage small to mid-sized company portfolios with an integrated suite of HR Management solutions including Benefits, Compliance, and Employee Relations & HR Support. Consult clients Human Resources (HR) department about how their decisions impact the company’s unemployment insurance account. Work closely with HR managers and their support teams to provide day-to-day advice and guidance.

Employee Relations: Provide counsel and guidance to clients on handling discipline and performance management plans, employee complaints, and interpersonal problems affecting operations. Administers human resources policies and procedures that pertain to employee relations. Researches and analyzes data pertaining to human resources. Promote uniform and equitable application of organizational policies and procedures, provides guidance to managers and employees, and develops a quality recruiting strategy. Develop, generate, and analyze a variety of HR reports for management and Business Partners. Policy Implementations. Maintain strict adherence with policies, rules & regulations, and interpretation of company standards. Conduct training & development. Primary lead to ensure successful on boarding of new hires and ongoing education for staff members. Handle Performance Management. Regularly meet with clients and review achievements to ensure best-in-class service for UI Claims. Develop workshops, presentations, and educational materials to impart information regarding sensitive issues such as UI process.

Unemployment Insurance: Assist clientele in employment & labor litigations in court as well as unemployment cases and hearings; Process unemployment claims saving for profit organizations. Gather information for protesting unemployment insurance benefits. Promptly and accurately respond to client inquiries and issues. Identify issues that require further assistance and engage appropriate parties. Review and verify unemployment insurance claims. Respond to NY State Department of Labor inquiries on Unemployment Insurance. Return separation information and filing appeals for our clients.

Client Relations Management: Consults with clients and evaluates worksite needs in regards to HR services and proactively develop, implement and deliver service plans which capture clients objectives.

HUMAN RESOURCES ASSISTANT

ROCKLAND ORTHOPEDICS & SPORTS MEDICINE AIRMONT, NY 2008-2011

Major Functions: HR Assistant- Provided job candidates by screening, interviewing, and testing applicants. Assisted in training new employees. Notified existing staff of internal opportunities. Maintained personnel records. Distributed checks. Monitored unemployment claims by reviewing claims. Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases, tracking vacation, sick, and personal time. Oriented new employees by providing orientation information packets, reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs. Documented human resources actions by completing forms, reports, logs, and records. Accomplished human resources department and organization mission by completing related results as needed.

HUMAN RESOURCES STAFFING SPECIALIST

CALL CENTER DEPARTMENT ATC HEALTHCARE SERVICES LAKE SUCCESS, NY 2000-2004

Major Functions: Called prospective and existing clients; maintained the highest quality customer service; recruiting, matched client-staffing requirements with our associates' skills and availability. Mentored and coached staffing specialist. Trained new coordinators. Reference checks- Employment verification, background checks, and educational background check. Responsible for scheduling healthcare personnel to provide maximum coverage for the Healthcare facilities. Monitored, updated, and generated daily reports. Maintained relationships with contract personnel. Responsible for confidentiality, accuracy and integrity of the credentialing and clinical privileging of CNA’s, BHT’s LPN’s and RN’s. Communicated and provided updates with 14 Branch Managers on a daily basis via email and telephone.



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