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Support Technical

Fort Lee, NJ, 07024
March 14, 2018

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Ronald T. Holt

** ******* ***** #***

Fort Lee, NJ 07024


Hardware: IBM Mainframes, PC's and compatibles, Dell Edge Servers, HP LH3 Net Servers, Mac, HP Intelligent Hubs, HP Laser Printers, IBM 370/30, IBM 3381, IBM 3090, Modems, T1-Multiplexor, Wireless Access Points, Network Switches, Yamaha QL-5 Digital Mixer, Tricaster Broadcast Systems, Roland VR Video Mixers

Software: Amazon AWS, Microsoft Advanced Server 2012, Microsoft ASP .NET, Microsoft C#, Microsoft Server 2008, Microsoft Windows 7/8,10 Windows XP, Microsoft IIS, Microsoft SMS, Microsoft Project, Microsoft DOS, Microsoft SQL Server Enterprise, Mac OS X, PeopleSoft V8, PcDocs, SMS 2.0, WordPerfect, Internet Explorer, Magic Rapid Application Development, Cheyenne Arcserve, CA Unicenter TNG, Microsoft Outlook, Windows Media Encoder, MPEG, QuickTime, Btrieve, Adobe Creative Suite, TCP/IP, SNMP, Microsoft Active Directory, Citrix, Teamviewer

Certifications: Microsoft Master Instructor, IBM DB2, Dell Laptop repair

Organizations: New Jersey Education Association

New Jersey Business Education Association

Business Experience:

July 05 – July 2017 Teaneck Board of Education - Teaneck, New Jersey

Senior Technology Support Specialist

Support Microsoft and Mac systems for eight schools with 800 users and 4000 students .

Configure and support web services for Live Streaming using Tricaster and various A/V systems.

Change user credentials via Active Directory.

Interact with vendors and administrators to evaluate, implement and support production software.

Feb. 04 – Jan. 05 Nationwide Video Productions - Roseland, New Jersey

Legal Videographer

Capture video testimony of witnesses for high profile depositions.

Maintain a written log of objections, exhibits and requests to go off record.

Nov. 02 – Nov. 03 American Business Academy - Hackensack, New Jersey

Technology Instructor

Provide classroom instructions to students in preparation for Microsoft certification.

Develop lesson plans, track attendance, administer and grade tests.

Sept. 00 – Oct. 01 New Jersey Board of Education - Bergen County Academies


Research, implement and support video conferencing for county public and non-public schools grant programs

Teach advanced technology courses to county tech coordinators for inclusion into core curriculum.

Provide support to eight Bergen County schools for digital video editing and technical issues

Aug. 98 – May 99 Garden State Paper - Elmwood Park, New Jersey Network Administrator (Sub Contractor)

Support user accounts in multiple domain structure for over 1400 users

Provide second level support for end users


July 1990 - July 1998 Aerotek Data Services Group - New York, New York

Sr. Systems Engineer

Configure and support IBM 320 and 729 series servers for Windows NT

Provide primary level operations support in a client/server environment

Software development for multinational clients

May 1988 - July 1990 Jive Records / Zomba Publishing Inc. - New York, New York

Information Technology Specialist

Responsible for the design and implementation of applications and support systems

Project management and IT Capacity planning

Monitor operations in offices throughout the U.S. and Puerto Rico

Oct. 1986 - April 1988 Guardian Life Insurance - New York, New York

Systems Programmer

Installation of mainframe software packages and perform DASD maintenance

Maintenance of VSAM of production files and system catalogs

Design disaster recovery planning and implementation procedures

May 1984 – Oct. 1986 First Boston Corporation - New York, New York

Senior Technical Support Specialist

Correct abnormal production jobs and apply JCL and source code fixes

DASD management functions utilizing UCC3, FASTDASD and the IDCAMS utility

Responsible for 3350 to 3380 migrations

Supervise night shift operations and tech support staff in the correction of production cycle abends

Feb. 1982 - May 1984 Automatic Data Processing - New York, New York Senior Technical Support Specialist

Support of online transaction systems for worldwide clients

Installation of systems software for IBM 3090 mainframe

Implement IOCP sysgens

Oct. 1980 – Feb. 1982 F. W. WOOLWORTH Co. (Executive Office) - New York, New York

Technical Analyst

Provide technical assistance and recommendations for the design of a new order processing system

Perform parallel testing and data conversion of applications from DOS to OS format.

Oct. 1978 – Feb. 1980 U.S. Army (National Security Agency)

Top Secret Clearance

Electronic Warfare Signal Intelligence Cryptographer 05 Delta

Education: New York City Technical College

Brooklyn, New York

Data Processing Major: 1977 - 1978

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