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Microsoft Office Manager

Location:
Raleigh, North Carolina, United States
Posted:
March 11, 2018

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Lukas

Camptella

*** *. ******* ***** **

Youngsville, North Carolina, 27596

919-***-****

ac4rxu@r.postjobfree.com

WORK EXPERIENCE

Amazon, Raleigh, North Carolina

Mar 2017

Oct 2013

CSA

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems. Ship On Site, Youngsville, North Carolina

Sep 2014

Nov 2009

Customer Care Manager

Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

EDUCATION

Jun 2002

Franklinton High, Franklinton, North Carolina

High School Diploma

ADDITIONAL SKILLS

Microsoft Office Knowledge.

Multi Operating Systems Knowledge and Administration.

Ability to diagnose problems with PC's and Give Customers recommendations to solve their individual problems.



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