***-** *** ****** *****, Winnipeg, MB, R2J 3R5
Online Sales Representative with sales experience in a variety of products and services seeking a position allowing the utilization and enhancement of my skills
Summary of Qualifications
Excellent understanding of sales tactics and marketing strategies
Proficient in PC and Microsoft Office applications and data entry
Great customer service skills including good negotiation and presentation skills
Always handle all inquiries with professional mannerism and document on-line timely
Exceptional communication skills with customers as well as coworkers and employers
Ability to multitask and remain organized
Capable of operating a multi-line phone system or switchboard
Wide breadth of direct and telephone sales experience
Excellent creative problem-solving skills
Excellent verbal and written English communication skills
Online Sales Representative
BD.com Network Services
March 2015 – Present
Respond to customer inbound phone sales queries.
A proactive employee to call to customers based on necessity
Manage neatness and cleanliness of work stations
Prepare and submit all required sales documentation in a prompt and accurate manner
Input all customer information into computer system keeping confidentiality in mind at all times
Answer calls from customers inquiring about products and services offered by clients
Always maintain an open communications with management, update them fully about day to day problems associated with unusual matters of significance
Data Entry Clerk
Cancer Care Manitoba
Apr 2010 - Feb 2015
Prepare source data for computer entry by compiling and sorting information
Process customer and account source documents by reviewing data
Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintain data entry requirements by following data program techniques and procedures.
Verify entered customer and account data by reviewing, correcting, deleting, combining data from both systems
Test customer and account system changes and upgrades by inputting new data; reviewing output.
Maintain customer confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Phone Sales Representative
Proshikha (NGO) - Bangladesh
January 2005 – Mar 2010
Collated and verified all required loan documentation
Informed borrowers as to loan payment schedules and other conditions
Checked income insurance and other applicable borrower paperwork.
Assessed and reported on loan application accuracy
Participated in team meetings designated to enhance the quality of service provided to clients and customers
Strived to meet a monthly goal for sales
Answered customer inquiries take messages transfer calls etc.
Handled high volume of inbound borrower and lender query telephone calls.
Grade 12:Crocus Plains Regional Secondary School
Reference will be provided upon request