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HR Administration

Toronto, Ontario, Canada
March 09, 2018

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JENNY SOMAL, M.A. (Gurkanwaljit Somal)

+1-416-***-**** Member of HRPA (Toronto, ON) US Business Visa - July 2026 Corporate HR Professional with 8+ years of experience helping companies optimize their HR systems and processes.

• Improved quality of hires through introduction of a more data driven and transparent recruitment process including Psychometric and Communication testing and analysis.

• Optimised the company international career site and managed HRMS at Core Services for new employee system Set-ups, access to work modules, system training and troubleshooting.

• Streamlined the appraisal process at Core Services for global employees via implementation and administration of SAP Successfactors.

• Delivered HR process and HRMS documentation to reduce training times by over 60%.

• Transitioned support roles and teams from North America to India leading to a 75%+ increment in employees.

• Contributed towards greater employee satisfaction and retention through creation of the first employee handbook for Core Services India as well as a more defined benefits plan.

• Supported the integration of Core Services with Syntax Canada by working with the HR and Legal teams in US and Canada to merge HR contracts, processes and legal documentation. CORE SKILLS:

• HR Process Planning & Optimization

• Organizational Change Management

• Full-cycle Recruitment (Sourcing to On-boarding)

• Psychometric Testing and Analysis

• Salary Benchmarking

• Employee Talent Management

• Vendor Management

• Process Documentation

• Cross-functional and Global projects


• Oracle e-Business Suite HRMS Administration

• Oracle iRecruitment Manager

• SAP SuccessFactors

• Officevibe

• MS Office as an Applicant Tracking System and for reporting WORK EXPERIENCE

CORE SERVICES CORP (SUBSIDIARY OF SYNTAX CANADA) - HR ADMINISTRATOR (MAY 2012 – OCT 2017) HR management and responsibilities included but not limited to:

• Restructure and Administration of the Core Services International Career Site

• Responsible for on-boarding and administration of employees on HRMS including access to work modules and data integrity of HRMS

• Authorship of internal HR Handbook, Employee Handbook and technical knowledge notes for HRMS

• Accelerated the full-cycle recruitment process of skilled IT Infrastructure and peripheral non-IT resources

• Generated global organizational charts, employee data and employee certifications for SSAE16 Service Audits Successes include streamlining of HR processes including psychometric and communication testing and setup of an automated companywide appraisal system. Transition of additional teams from the US/Canada to India, resulting in the setup of a new office in India (75%+ increment in Employees in 4 years). Page 2 of 2


** September 2009 to June 2011: Career break to complete Master’s degree in the UK. Acquisition, Production & Management of two media projects including Recruitment of production crew.

• Management of cross-functional teams including technical hiring and casting while dealing with unionized employees during the production process

• Accelerated post production activities through Marketing and Program Management of projects

• Vendor Management for Public Relations and Social Media Marketing for two main media projects

• Contributed towards marketing creatives including poster designs, logos, promotional and theatrical videos Facilitated the execution of projects worth a total of over 90 Million INR (Approx. 1.4 Million USD). TELESOFT NEUTEK - HR GENERALIST; EA TO CEO (2006)

Founding team member of the company and part of the project management team for their first International B2B software project (8 Month project)

• Designed and Managed entire HR gamut including the hire of first project team

• Delivered project and technical documents for software including software manuals, white papers and software architecture documents

• Active involvement with end-user and functional testing of J2ME applications developed by the company.

• Managed the project program via several geographically dispersed teams Reduced project costs through analysis of end-usage of software and consequently helped establish new markets for Business Development. Augmented technical team by 80% within 6 months. PPMS (SUBSIDIARY OF PRUDENTIAL UK) - INSURANCE EXECUTIVE (2003 – 2005) Negotiated monetary claims on policies bought by customers based in the UK. RELIANCE COMMUNICATIONS – TECHNICAL TEAM MEMBER (2002 –2003) Helped focus J2EE mobile applications creation for CDMA handsets as part of the ‘Applications and Content’ team.


MASTER OF ARTS with Merit - Intercultural Communications & International Business University of Surrey, UK - 2010

BACHELOR OF ARTS - English Language and Literature University of Mumbai, India – 2002


- GNIIT Course (Basic Computer Applications), National Institute of IT

- Information Search and Analytical Skills, National Institute of IT

- Effective Communication and Personality Development, National Institute of Software

- Quality Management, Philip Crosby’s Quality College

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