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Fresno, California, United States
As posted
March 12, 2018

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Shenna M Nevarez

**** ****** ******, ********, ** 93212

PH: 310-***-****

Professional Summary

Goal-Oriented, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Educated and Analytical, with specialized knowledge in Personnel, Classification & Pay.


• Customer and Personal Service

• Complex Problem Solving

• Time Management

• Mathematics,

• Personnel and Human Resources

• Reading Comprehension

• Computers and Electronics

• Writing

• Management of Personnel Resources

• Operations Analysis


Valley Network Solutions – Sales Representative Apr 2009 – DEC 2009

• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

• Answer customers’ questions about products, prices, availability, or credit terms.

• Quote prices, credit terms, or other bid specifications.

• Maintain customer records, using automated systems.

• Prepare sales contracts for orders obtained, and submit orders for processing.

• Prepare sales presentations or proposals to explain product specifications or applications.

• Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.

Kern Valley State Prison – Compensation, Benefits, and Job Analysis Specialists Dec 2007 – Sep 2008

• Use computers for various applications, such as database management or word processing.

• Perform payroll functions, such as maintain timekeeping information and processing and submitting payroll.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintain documents, such as attendance records, correspondence, or other material.

• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

• Complete forms in accordance with company procedures.

• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

• Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

• Conduct searches to find needed information, using such sources as the Internet.

• Ensure company compliance with federal and state laws, including reporting requirements.

• \Evaluate job positions, determining classification, exempt or non-exempt status, and salary.

• Administer employee insurance, pension and savings plans, working with insurance brokers and plan carriers.

• Prepare occupational classifications, job descriptions and salary scales.

• Advise managers and employees on state and federal employments regulations, collective agreements, benefit and compensations policies, personnel procedures and classification programs.

• Prepare reports, such as organization and flow charts, and career path reports, to summarize job analysis and evaluation and compensation analysis information.

• Assist in preparing and maintain personnel records and handbooks.

• Consult with or serve as a technical liaison between business, industry, government, and union officials.


California State University, Fresno Fresno, Ca

Master of Arts, Credential, Kremen School of Education Dec 2010

California State University, Fresno Fresno, Ca

Bachelor of Arts, Liberal Studies, Kremen School of Education May 2005

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