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Business Analyst IT project Manager SAP ERP Systems SQL Tableau

San Francisco, California, United States
March 08, 2018

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Andrew Leaaetoa



More than 5 years supporting management system specifications and providing project coordination



Database: Microsoft SQL Server and Access

Applications: HP ALM, Service Now, HPSM, Tableau, Quickbase, MS Visio, and JIRA

Platforms: SAP ERP (Business Warehouse [BW], Customer Relationship Management [CRM], Sales and Distribution [SD], and Quality Management [QM])


IT Business Analyst

May 2015 - Present

Slakey Brothers, Dublin

Maintains current configuration changes in HPSM

Liaison between cross functional teams delivering visibility into change request for SAP ERP (supporting multiple modules while utilizing HPALM)

Evaluates existing processes, analyze risk, and align organizational goals - particularly now converting excel sheets into a Quickbase applications based on business needs

Updates and delivers functional documentation for quality purposes

IT Analyst

April 2013 - April 2015

Contra Costa District Attorney office – Consultant (AppleOne, Walnut Creek)

Built queries in Service Now and Tracked all technical efforts in JIRA

On Call support for clinical and auxiliary staff, ability solve problems by remote (shadow) user’s computer

Clarified functional requirements as well as technical requirements for management systems integration and migration

Project Associate

Oct.2012 - Feb.2013

Opportunity Junction, Antioch – Temporary

Prepared a variety of reports including statistical reports regarding loading and linking of documentation using Word and Excel

Ensured required project deliverables were complete and decision-making coordination were initiated and closed per requirements

Collaborated with Quality Management staff to aid them in locating, accessing, identifying and managing information/ documentation


Southern New Hampshire University

Graduating 2020

Computer Science - Concentration: Software Engineering

College of the Sequoias Attended 2006 - 2008

General Education

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