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Project Manager Management

Strongsville, OH
March 08, 2018

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Charles T. O'Malley MBA, PMP

***** ******** *****

Strongsville, Ohio 44136

440-***-****- 216-***-****


A dedicated and creative professional with strengths in Project Management, Information Technology and Information Security. Experienced educator with real life experience with a large financial institutions and IT implementation organizations. Experience in deployment of IT infrastructure and systems throughout the United States. An accurate and committed team player with high performance standards and goal attainment. Expertise includes:

• Project Management Professional (PMP) • Managed Voice, Data and Video Projects

• Six Sigma Yellow - Green Belt Certification • Managed IT Vendor Contracts

• Application Support for Empower, Aspect,

for Helpdesk. Avotus – Call Accounting

• Lecturer in IT and Project Management

• Certified Online Instructor


ACUATIVE, Strongsville. Ohio April 2016 – February 2018 Project Manager

Technical Project Manager specializing in the deployment of Viptela, Aruba and Equipment including

• Wireless System Deployment Project • Network Deployments

• CISCO and Viptela switches and routers • Managed Services Notre Dame College, South Euclid Ohio January 2017 – Present Instructor of Project Management - at Bachelor level.

• Lecturer College of Business

• Certified Online Instructor

BLACK BOX NETWORK SERVICES, Westlake Ohio March 2011- April 2016 Project Manager

Technical Project Manager specializing in the deployment of Cisco, Meraki and Equipment including:

• Penetration Testing Assessment Projects • Security Assessments

• CISCO routers, switches and routers • Managed Services

• ASA and firewall implementation • Wireless Systems Responsible all project elements from design through closing. Successfully managed projects for many large customers throughout the United States. Providing plans, implementation and customer satisfaction. ITT-TECH Strongsville, Ohio February 2011 – Sept 2016 Adjunct Instructor and Information Technology Department SME Information Technology - lecturer and lab instructor in Network Applications, Web Security as well as Subject Matter Expert for IT Department, Project Management. - Lecturer in all classes offered Capstone instructor on Associate and Bachelor level

• Departmental Subject Matter Expert • Quality Management Lecturer

• Yellow Belt and Green Belt Certified • Online Coach and Instructor American Greeting (through Kelly Services) 2010 - 2011 Help Desk Agent – Seasonal - Resolved customer issues via phone, email and chat AVERY DENNISON September 2010 – March 2011

Contract Project Manager

PBX installs in Manufacturing Plants. Coordinated Circuit install, Implementation, 3rd party labor and training.

NATIONAL CITY BANK (PNC), Cleveland, Ohio November 1995-March 2010 A diversified financial services company in the United States. Manager Voice Support Services- Managed Infrastructure Projects 2005- 2010 Project and Support Management responsible for purchasing and implementation of Voice and Data projects throughout the enterprise. Managed relationships with vendors including AVAYA, Cisco resellers, as well as AT&T, Verizon and Windstream. Field Services Manager 1996-2003

Information Services Technician 1995-1996

UNITED PARCEL SERVICE OF AMERICA (UPS), Cleveland, Ohio 1976-1995 A worldwide small package distributor with over 250,000 employees and $17 billion in revenue. Information Services Support & Operations

Accountable for purchase, installation, upgrade and maintenance of all computer hardware and software for 10 locations. Managed technicians. Responsible for planning, training and implementation of new systems.


MBA, Systems Approach, Baldwin-Wallace College, Berea, Ohio B.B.A., Business Administration, Baldwin-Wallace College, Berea, Ohio Associates in Arts, Cuyahoga Community College, Parma, Ohio PROFESSIONAL DEVELOPMENT

Project Management Professional (PMP)

Member Project Management Institute – (PMI)

Information Systems Audit and Control Association (ISACA) Member Help Desk Institute – (HDI)

Six Sigma Green and Yellow Belt

ITIL Trained

centralized embroidery design network connectivity helpdesk support key telephone subject matter expert drive technology

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