Customer Service Sales

PROFILE

Over * years’ experience in customer service

Professional with strong communication and interpersonal skills

Excellent knowledge of French and functional English

Good work ethic, ability to work in a team as well as independently

Detail-oriented and well organized and able to multi-task

Good time management and ability to work under pressure

Strong ability to adapt quickly to situations and excellent problem solving skills

Proficient with computers; knowledge of MS Office, internet; fast learning ability.

RELATED SKILLS

Take orders and prepare them

Provide excellent customer service

Respond to customer inquiries and provide information

Use cash register, receive payments and issue receipts

Clear, clean and set the tables

Wiping tables and counters

Swept, mop floors and ensure clean work areas

Help to wash dishes manually or with a commercial dishwasher

PROFESSIONAL EXPERIENCES

BYTOWN CATERING, kitchen,casier,constumer,banquet

1/01/201-30/12/2017

General helper, Flyers ottwa,Ottawa,Ontario 11/2016

Customer service/ sales, Bell Canada, Ottawa, Ontario

08/2016-11/2016

Door to door sales and information about Bell products

Manager/ Customer service, Bralima restaurant, DR Congo

08/2011- 03/2016

Greet customers and provide excellent customer service

Respond to customer inquiries and provide information

Receive complaints, dealing with complaints and keep records

Operate cashier machine/Receive payments and issue receipts

Server, Tshetshe restaurant, DR Congo

08/2013- 03/2015

Provide excellent customer service/ Take orders and prepare them

Respond to customer inquiries and provide information

Use cash register, receive payments and issue receipts

Clear, clean and set the tables

EDUCATION

Transitional courses, University of Ottawa, Ottawa, Ontario

2016- Present

Petroleum and gas engineer, University of Kinshasa, DR Congo

2012-2016

VOLUNTEERING

Overbrook community service centre, Ottawa, Ontario

03/2016- 08/2016

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