Profile

Reliable, ethical, and goal-oriented individual with years of continuous experience in building and retaining excellent internal and external customer relations, in both commercial and industrial product and service environments.

Skills

•Proficient in Microsoft Office Suites including Word, Excel, Outlook, PowerPoint, and Internet researching

•Successfully recognized as “Sales Manager of the Quarter” on several occasions

•Over 10 years’ experience face to face and business to business relations

Experience

Miracle Method Surface Refinishing, Sales and Operations Manager- Corpus Christi, TX

April 2013- May 2016 Responsible for in home customer estimates and job sales

•Supervising and troubleshooting operations of (10) technicians

•Supervising office operations

•Effectively representing the company in customer relations

Shell Oil, Mechanical Engineer – Houston, TX

06/2007 – 04/2013

•Supervising operations of (10) other employees in control room duties

•Control room operations for Methanol and Ethanol units

•Adjusting levels of decompression and pressure on valves and tanks

•Diagnostic checks of levels of unit gases

•Daily reporting accuracy of operations

•Responsible for maintaining OSHA standards for safety

•Inspections of piping and valves to maintain quality standards

•Safety and pressure testing for PSI levels on valves

Sun Pro Glass tinting, Sales manager – Houston, TX

06/2005 - 06/2007

•Establish incoming revenue through cold call prospecting, networking and telemarketing to promote residential window film to Houston area home owners

•Manage and assign regions in order to supervise (4) sales representatives

•Conducting training procedures and upholding associates to quality standards

•Developing and maintaining contact with residential home services such as interior designers, HVAC system sales, furniture and retailers for end users

•Distributing marketing materials in related area trade shows

•Conducting on-side assessments of homes to determine project estimates as well as preparing proposals, outlining energy saving benefits of projects from start to finish

•Negotiating and closing contracts for processing of materials, project expedition and installation scheduling

•Maintaining the highest quality standards for customer relations, entailing researching, preventing, and resolving problematic issues

G&K Services, Route Sales Manager & Account Executive – Houston, TX

February 2005 - May 2005

•Managed commercial and industrial client relations and accounts, business to business interactions in sales of employee uniforms, janitorial supplies, etc.

•Supervised a route team in performing sales, coordinating service, and facilitated sales representatives in identifying additional sales opportunities within existing accounts

•Conducting needs analysis to determine viability of setting up new accounts

•Preparing proposals, encompassing fee structures, discounts, and scheduling

•Negotiation of contract terms and agreements, coordinating and managing production expectations

•Setting up route schedules for account service maintenance, while resolving and adhering to all company protocols

Education

UNIVERSITY OF HOUSTON – HOUSTON, TX – BACHELORS OF SCIENCE

Business Management - Graduation 1997

Received Athletic Scholarships

Member Phi Kappa Theta

•Responsible for successfully exceeding sales quotas as well as achieving high rates of account retention with industrial refinery accounts

•Recognized on several occasions as an efficient Sales ManagerReferences

•Assisted the community in San Antonio, Texas at the Battered & Homeless Women’s Shelter

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