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Administrative Assistant Service

Johannesburg, GP, South Africa
March 07, 2018

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Curriculum Vitae of

Katlego Mmatli

076 *** ****


Name : Katlego

Last name : Mmatli

ID Number : 9002180475086

Gender : Female

Nationality : South African

Race : Black

Home Language : Tswana

Other Languages : English, Zulu, Sotho

Physical Address : 1942 Willow Street


PO Tshiawelo


Present occupation : Unemployed

Criminal Offence : None

Credit Listing : None

Health : Good

Contact Number : 076 *** ****

Alternative Number : 073 *** ****

Email Address :

Drivers License : Code 10 (C1)


Company : Department of Public Service and

Administration (Batho Pele House)

Unit : Complaints & Change Management

Rank : Administrative Assistant

Duration : 8 April 2015 – 31 March 2017

Key Responsibilities

Render administration in the absence of the admin officer

Making travel and accommodation arrangements for staff

Organise meeting and receiving visitors

Taking minutes during meetings and the Batho Pele Forum attended

Maintaining efficient filing system

Prepare documents for the meeting

Attend some meetings with the Chief Director

Assist other Branches within department when there was a need, e.g. Public Service Month, Imbizo

Respond to queries related to the office

Receive and acknowledge incoming correspondence via letters, email, memoranda or submission forms

Order stationery and other equipment’s for the office

Registering delegates (electronically and manually) during events

Capturing of all expenditure on excel spread sheet and reporting on state of the unit expenditure

Assisting with keeping budgetary planning, management and reconciliation

up to date

Manage the Chief Director’s diary up to date

Liaise with external stakeholders for meeting scheduling with Chief Director

Assisting Adjudicators during National Batho Pele Excellence Awards with secretariat duties.

Company : Vodacom Midrand (Commercial Park)

Position : Credit Controller

Duration : 21 April 2014 – 17 October 2014

Key Responsibilities

Handling inbound and outbound calls

Handling pre legal accounts and collections

Handling internal and external tracing

Collecting on Vodacom accounts

Handling fraud accounts

Timely processing and payments of accounts receivable

Rectification of previously mismanaged accounts

Problem solving and timely decision making

Meeting monthly targets

Resolving non-paid invoices


Ability to work under pressure

Ease in communicating with a wide range of people

Ability to manage my time

Proficiency with Microsoft Office, Email and Internet

Ability to interpret fairly complex things and explaining them

Clear understanding of reaching deadlines

Detail orientated

Good writing, verbal and time management skills

Working knowledge of office equipment, like printers and overhead projectors (technical oversight)

Clear understanding of a mandate and how to execute it

Able to coordinate the logistics of an event

Recognized for maintaining confidentiality of sensitive information

Able to diplomatically handle an irate client

Demonstrated ability to work efficiently in a fast paced environment during stressful hours



Qualification : National Diploma in Financial

Administrative Management

Institution : Tshwane University of Technology

Duration : 2010 – 2013


School Attended : Rand Girls` High School

Year of Completion : 2008

Highest grade attained : Grade 12

Certificate : National Senior Certificate (NSC)


Monitoring and Evaluation for Strategic and Operational Managers in the Public Sector

Report Writing

Presentation and Communication


Company : Department of Public Service and

Administration (DPSA)

Department : Complaints and Change Management

Contact Person : Mr Emmanuel Kgomo

Rank : Chief Director

Email Address :

Contact Number : 082 *** ****

Company : Department of Public Service and

Administration (DPSA)

Contact Person : Mrs Nomvuyo Komanisi

Rank : Deputy Director

Email Address :

Contact Number : 072 *** ****

Company : Vodacom

Department : Subscriber Collections

Contact Person : Mr Sifiso Tshabalala

Position : Team leader

Email Address :

Contact Number : 082 *** ****

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