Customer Service Food

SUMMARY

SKILLS

EXPERIENCE

JENNIFER EDWARDS

Chicago, IL 60616 H: 773-***-**** jenny251980yahoo.com Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining. Experienced Line Cook with exceptional knowledge of a wide variety of kitchen equipment and cooking techniques in a fast-paced environment.

Cash handling

Neat, clean and professional

appearance

Math and language skills

Delivers exceptional customer

service

Proven leader

Engaging personality

Excellent multi-tasker

Self-Motivation

Great Communication skills

Teamwork

I also have experience as a server.

I worked in the restaurant industry

for many years from a teenager

into my early twenties.

06/2017 Barista/Cashier

Starbucks - Hinsdale, IL

My job responsibilities were performing outstanding customer service and working in a fast-paced environment. I trained new Baristas and worked as a Cashier.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns.

Communicated clearly and positively with co-workers and management. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Frequently washed and sanitized hands, food areas and food preparation tools. 07/2000 to 10/2007 Respite Worker

Community Support Services Inc - Brookfield, IL

I worked adult and children with disabilities. I would take the kids out to the EDUCATION AND TRAINING

community and do different activities. We would go bowling, visit the Zoo, or the mall. When I worked with adults with disabilities I would also teach them simple job skills. Some I took to job interviews and help them to get back and forth from work.

04/2007 to 10/2017 Food Service Worker

UIC HOSPITAL - Chicago, IL

I worked on the tray line preparing food trays for patients. Everyday our work assignment was different. I was cross trained in every positon and worked in a fast paced environment. Our team had to make food for 300 - 450 patients per day. I was required to set up my work station and lift up to 50 pounds. I also delivered patient trays. I also worked in the cafeteria when they were short workers. I would work on the cash register one day the next the steam table serving food. I am very versatile. I learned how to work the grill to make food for the cafeteria. I love helping the patients and great customer service. I'm am a team player and quick learner.

06/2000 to 09/2004 Teachers Aide

Proviso Area-Exceptional Child - Maywood, IL

Physically and verbally interacted with children throughout the day. Continually encouraged children to be understanding and patient with others. This school is for children with developmental disabilities. I was required to help the children on and off the bus and take them to their classrooms. Many of the children were in wheelchairs so I had to be able to lift over 50 pounds frequently. I would assist in transported the children to and from their class and lunch rooms. I helped the teacher with feeding and cleaning the students up. I also helped out with some physical therapy. I assisted with classroom assignments. After two years I was assigned as a one on one aide for a child with Spinnabiffida. The child was in a wheelchair and mainstreamed into a public school. So I helped her throughout the day to get to class and get on and off the school bus. I would help her with her homework and also helped with physical therapy. In my extra time I helped the teacher make copies and grade papers. Organized activities that developed children's physical, emotional and social growth.

GED

Glen Ellyn, Illinois - Glen Ellyn, Il, USA

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