Yvonne L. Ford
Houston, TX 77084
Polished professional with excellent written and verbal communication skills and a reputation for producing the highest quality work.
July 2014 – Jan 2018 - Jones & Carter, Inc.
Executive Assistant to CEO
Manage calendar coordinating meetings and travel arrangements for CEO and staff.
Process expense reports, invoices and PAC requests for payment.
Orchestrate meetings and company events for CEO, Shareholders and Board of Directors.
Prepare correspondence, presentations, meeting minutes and monthly newsletter.
Coordinated monthly video presentation (Management LIVE!) compiling presentations, contacting attendees, scheduling conferencing equipment and providing onsite assistance to management team.
Track contacts and activities in CRM system (Vision).
Nov 2007 - May 2014 - Comcast Cable
Executive Assistant to SVP, Houston Region, VP Finance & VP Sales and Marketing (May 2013 - May 2014) - Houston, TX
Managed calendars scheduling meetings and appointments and executed travel arrangements.
Addressed customer complaints to ensure satisfactory resolution.
Coordinated meetings for RSVP including bi-annual offsite planning meetings for senior leadership team, bi-weekly Employee Focus Group Meetings, Weekly Staff and Headcount Meetings.
Processed expense reports, accounts payable and vacation request.
Generated organizational charts for Houston region and management team.
Executive Assistant to President Central Division and SVP Sales and Marketing (Nov 2007 - May 2013) - Atlanta, GA
Performed all administrative duties in support of President and Senior Vice President; managing inbound and outbound inquiries, maintaining calendar, coordinating meetings and making travel arrangements.
Escalated customer complaints to appropriate person by region and followed-up to ensure timely and satisfactory resolution.
Orchestrated annual budget meeting for corporate office, executive team and direct reports.
Organized quarterly offsite meetings for division and weekly staff meetings for President.
Reconciled expense reports, accounts payable, vacation requests and petty cash.
Monitored the use of memberships and company vehicles.
Generated and maintained organizational charts for division management team.
Provided personal assistance to President processing financial/legal paperwork, scheduling follow-up medical appointments, tracking insurance claims and coordinating travel arrangements for executive and his extended family.
Aug 2006 - Aug 2007 - Russell Reynolds Associates
Executive Assistant to Managing Director
Managed Director’s calendar serving as liaison between client and team scheduling meetings and assessment interviews.
Compiled Executive Assessment projects preparing proposals and presentations for clients and future business development.
Coordinated domestic and international travel arrangements for Director and team.
Monitored Director’s billable hours, audited client billing and processed business expenses.
Mar 2004 - Aug 2006 - APL Logistics/NOL Group
Executive Assistant to Global Vice President Logistics and Managing Director
Managed calendar scheduling appointments for Vice President and Managing Director.
Coordinated international travel arrangements for Vice President processing Passport and VISA paperwork for entry into foreign countries.
Prepared written correspondence, presentations, reports and processed travel expenses and check requests.
Orchestrated Quarterly management meetings and annual LOB meeting for the Americas.
Provided back-up administrative support to Human Resource department processing paperwork, auditing employee files and verifying timesheets in SAP.
MS Word, Excel, PowerPoint, Outlook, Deltek Vision