Manchester, NJ *8759
I have extensive retail background and am looking for a company to join and help them grow and exceed with my skills. I worked in retail for over 15 years with TJX Corporation. I started out as an associate and worked my way up to District Manager, along with working in training and HR. I am now ready to reenter the workforce after a few years of exploring other opportunities. I believe my experience can be an asset to your organization and look forward to speaking with you to explore the opportunities you may have that fit my skills.
Brown Mackie College, Fort Mitchel, KY
A.S. Information Technology
GPA 3.56 Dean’s List
Sanford-Brown, Tampa, FL
B.S. Information Technology
Regional Training Manager
Marshalls /District Manager/ Nashville, TN
Three- year shortage average was 1.2% company average was 2.8%
Achieved the best shortage control in the company in 2004
District was able to achieve the fewest associates’ relations calls in the Region for three consecutive years
District was recognized for achieving in the top three in all Regional Operational categories
Achieved an 8% sales increase with the Mid West Region and shortage goal
Promoted 2 Store Managers and 8 Assistants Store Managers to new positions.
Promoted 3 coordinators to Assistant Managers
Marshalls / Regional Training Manager / Chicago IL
Responsible for rolling out training programs to 130 stores in 11 states for the Mid West Region, supported District Managers with the development of their teams
Participated with the Company Developmental Team on programs needed to be executed
Leadership skills were utilized to support Associate Relations and Recruiting Teams
Marshalls /Store Manager / Detroit, MI
Led the District in sales volume and increases. Led the region in sales, increasing over a million dollars. Led the company in sales, increasing over two million dollars
Achieved sales and shortage goals for all six years, as Store Manager
Reduced shortage in one store from a 5.83% to 1.3% by developing and implementing Operational Standards
Promoted two Assistant Managers to become Store Managers
Marshalls / Assistant Manager / Brick, NJ
Designed and developed a new receiving technique to help unload and process goods faster Achieved the highest Customer Service Ratings for the company, two out of the last three which was later utilized throughout the district, Region and Company
IT WORK EXPERIENCE
SB Comp/ Computer Repair Associate-Extern /Bellevue, KY
Remove all viruses, spyware, malware and rootkits from computers, repair any operating system issues. Perform operating system critical updates
Preserve all uninfected or undamaged programs, documents, pictures, music and settings
Test system for proper functionality
Laptop and Desktop hardware upgrades, repairs and new assembly
Wireless and hardwired network installation, setup and repair. Server setup and installation. Workstation integration and repair.
Provide assistance with setting up offsite and internal backups.
Conveyed IT solutions for small to midsize businesses.
Pre-Paid Legal Service /Owner/ Nashville, TN
Recruited, trained and worked with agents to deliver a benefit service package to small companies and individuals
Develop and implemented plans for areas to increase sales and recruiting opportunities
Completed all Insurance Training Programs