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Customer Service Sales

Location:
Plano, Texas, United States
Posted:
March 06, 2018

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Jacqueline Hernandez

Customer Service Rep - IQor

Dallas, TX

ac4pzb@r.postjobfree.com - 469-***-**** Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Rep

IQor - Richardson, TX - 2017-07 - Present

* Answer high volume calls from customers who have roadside assistance through their insurance

* Verify year, make and model of car as well as policy number

* Find location of customer and arrange for a tow, jumpstart or lockout service Customer Service Rep

THE PISA GROUP - Richardson, TX - 2016-07 - 2017-03

* Answer high volume calls from Dallas Morning News and Denton Record chronicle customers

* Taking payments from customers, subscribing new customers, updating contact & payment information

* Providing excellent customer service when dealing with issues and complaints

* Winning incentives for meeting call expectations Cashier

SUPER CHIX - Dallas, TX - 2015-05 - 2016-06

* Greet customers entering establishment while providing them with excellent customer service regarding product

* Maintaining thorough knowledge of restaurant's menu

* Take payments and process refund while managing the cash drawer

* End of shifts duties such as tallying refunds, balancing cash drawer, cleaning store, etc. HOSPITALITY PRACTICUM INTERNSHIP

Hilton Dallas Lincoln Center - Dallas, TX - 2014-08 - 2015-06

* Set up and reset banquet rooms and restaurant

* Rinse silverware

Housekeeping

* Repetitive tasks such as folding towels

* Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.

* Make beds, clean bathrooms, empty trash, laundry, windows, dusting, and other household needs. Waitress / Cashier

Hilton Dallas Lincoln Center - Richardson, TX - 2014-08 - 2014-10

* Providing excellent customer service on a daily face-to -face interaction

* Take orders, serve food or beverages in a mannerly way, collect payment

* Check on customers to ensure they are enjoying meal and take action to correct any issues or mistakes if needed

* Clean and set up tables

EDUCATION

Remington College

Present

Richardson High School

2015

SKILLS

CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, MICROSOFT WORD, OSHA 30 ADDITIONAL INFORMATION

SKILLS

* Detailed oriented and self-starter * Exemplary customer service

* Computer literate * Microsoft Word, Power Point

* OSHA Certification * Experienced in monetary transactions



Contact this candidate