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Human Resources Employee Relations

Kansas City, Missouri, United States
March 06, 2018

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**** * ***** ***, *********, MO *4118 H: 816-***-**** C: 816-***-****


As a motivated and highly qualified professional in the human resource field with roughly six years of experience, my objective is to obtain a mid-to-senior level position in human resources. I have been involved in the areas of recruiting, new hire orientation, training, coaching, employee relations, payroll and benefits. I have received various awards in the workplace under human resource titles. My education along with my professional experience has taught me a great deal as it pertains to employee relations and human resources.


-Created a rewards and incentive program that was cited as the driving force

behind branch employee retention rate of 20%

-Lead company-wide SSAE 16 and ISO audit from start to finish

-Won end of year award for most innovative in December 2014


05/2017-Current Human Resource Generalist

Goodwill of Missouri/Kansas-Kansas City, MO

-Generalist of human resources at several local Goodwill donation/retail stores

-AbilityOne Program HR generalist

-Non-profit organization

-Investigations of policy violations, harassment, corrective active and discipline

-Partnering with several other departments to assist in various aspects

-Assist with PayCor and other reports

02/2016 – 05/2017 Human Resources Regional Manager

Keystone Automotive – Kansas City, KS

-Plan and conduct weekly new hire training sessions

-Practice corrective action and disciplinary acts as needed

-Recruitment, onboarding and termination of employees

-Mediation of employees and supervisors as necessary

-Incident/Accident investigation

-Employee relations

06/2014 – 2/2016 Compliance Officer, HR Generalist, and Training Supervisor

Omega RMS, LLC – Kansas City, MO

-Conduct continuous quality monitoring for compliance purposes

-New employee orientation/training, conduct continuous monthly training

-Create job descriptions to attract a targeted talent pool

-Resolve personnel issues regarding human resources matters needing

clarification, submissions and corrections

-Create and implement new company policies and procedures

-Advise managers on organizational policy matters and recommended change

01/2013 - 06/2014 Human Resources Generalist

Triumph Foods, LLC - Saint Joseph, MO

-Enforce employment related policies and procedures, labor contract, safety and environmental requirements, and equal opportunity policies and practices

-Develop and maintain a collaborative relationship with employees and

management while providing counsel

-Offer workforce development, management direction, and policy interpretation

-Partner with varying levels of plant management in resolution of workforce-related disciplinary and coaching opportunities

-Work with members of a union regarding policy/procedure

-Provide problem resolution to complaints/grievances received by employees

-Respond to unemployment claims, response, investigation and appeal process

-Perform accurate data entry into HRIS system and related HR technologies

01/2012 - 01/2013 Quality Assurance Manager/HR Assistant

NCO Group - Saint Joseph, MO

-Conduct continuous training and compliance quality monitoring

-Conduct cdontinuous quality training to all levels of employees

-Initiate the quality and compliance department for the new vendor

-Assist HR department with various clerical duties, scheduling of interviews and meetings

08/2002 - 01/2012 Administrative/HR Assistant

Accorp, Inc. – Kansas City, MO

-Assist HR department with various clerical duties, scheduling of interviews and meetings

-Assist with reports and editing important communications


-Clerical duties


August 2016 MBA HR Management Emphasis

Park University - Parkville, MO

December 2012 Bachelor of Science: Human Resources Management

Park University - Parkville, MO

December 2010 Associate of Arts: General Studies

Metropolitan Community College - Kansas City, MO


-Staffing and recruiting -Employee Relations

-Onboarding and retention -Process improvement

-Training and development -Cross-functional team management

-Performance management strategies -Workflow planning

-Employment law -Labor Union Policy/Process

-Mediation expertise -Microsoft Office

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