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Management Project

Libertyville, IL
March 05, 2018

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Waukegan, Illinois, US +1-224-***-****


OBJECTIVE is to function as Business Interfacing Role helping the client achieving the Business goals and Operational efficiencies, Productivity Improvement while addressing the Business Risk, Compliance Challenges by bridging the gap between Business and Technology functions


Cognizant Business Consulting (Mar,2010 – Present)

Neuland Laboratories Limited (Feb,2009 – Mar,2010)

Tata Consultancy Services (May, 2006 – Feb, 2009)

Tata Consultancy Services (Jan, 2002 – May, 2005)


MBA from Great Lakes Institute of Management, India

MS(Pharm) from Kakatiya University, India


Strong Analytical skills and Problem Solving

Cross-functional collaboration

Business and IT Relationship Management

Strong Organizational, Prioritization skills and Attention to detail

Analytics and Predictive Modelling exposure

Industry Domains worked:

Life Sciences – PharmacoVigilance, R&D, Regulatory Affairs; Business Risk, GxP and Regulatory Compliance and CAPA

Healthcare Providers and Pharmacy

Medical Supplies

Tools and Platforms

ArisG, CTMS, XEVMPD, Accelrys, ScriptMed, Clinical Datawarehouse

Methodology: Waterfall and Agile Models


13+ years of experience in helping the clients achieving Business Value Leveraging Consulting and Program Management skills

Global Onsite experience– US, UK, Mexico, Singapore and INDIA

Business System Consultant

• Provide Strategy, Operations Consulting and engagement services

Business Process Analysis and Business Process Reengineering and

Drive Organization Alignment/optimization, Performance Improvement; Operational Excellence

Business Case development; Define and articulate the organization's vision and develop strategies

Solution Strategy, Roadmap and Recommendation

Corporate Strategy and Business Planning

Program Management and Project Management

Demonstrated experience in managing Projects teams, Programs, or work streams of varying levels of complexity;

Experience with aligning stakeholders, facilitating conflict, and communicating information

Manage End to End SDLC Life Cycle Deliverables including Change Management, Program Governance, Internal and External Stakeholder Management

Risks and Issues Identification, Mitigation and Prevention

Practice Development and Business Development Support

Integrated Bid Strategy, RFP, RFQ and RFIs Proposal Responses, Estimations, Deal Commercials;

Develop compelling value proposition and Transformation strategy

Executive Growth Strategy, Business Plans and Account Planning

Go-to-market strategy

Global Account Planning and drive Strategic Growth Opportunities

Business Systems Analyst

Elicit, gather and document Business Requirements (BRD) and Functional Specifications Management (FRS) and User stories

End to end SDLC deliverables –author, review and approval

Process Improvement and Solution Development

Complex systems and Business process analysis; Liaison between the Business and Technical Teams; Review Project Level deliverables


Business Systems Consultant – ABBVIE, CR BARD, ASTRAZENECA - US

Led Ideation, Conceptualization, Solution Design and Implementation of specialty Pharmacy CRM Solution supporting the integrated Business Process workflow, Business Risk, Compliance and Productivity Improvement from Intake Management to Order Shipment including Benefit Verification and AE management

Led the Business Solution and execution aimed at Digitization and Automation of Clinical Trial Supplies Manufacturing, Packaging and Label Printing Rooms and Equipment Cleaning Operations and Tracking

Led the Clinical Data warehouse solution aimed at providing Clinical Decision support by Business by integrating, harmonizing and transforming the clinical and safety data from multiple upstream and downstream systems and helping the Business in streamlining the end to end Clinical Trials Management and Clinical Site Operations and Patient Data Management

Anchored the Enterprise Business Strategy and IT Transformation Consulting Engagement for IMSS a (largest Healthcare and Social Benefits Provider) in Mexico. Engagement resulted in cost savings of USD 250mn+ (in 5yrs) for the customer with Improved Operational Efficiencies and Productivity Improvement

Successfully managed the Duediligence, Assessment and implementation of Global PharmacoVigilance and Safety Reporting solution for a Top Ten pharma post- merger of Biotech major including Change Management, Training and Process establishment

Worked with business unit clients to understand end to end business processes, business drivers, and business strategy and identified the needs and challenges and championed opportunities for business process improvement enabled via technology

Planned, led and implemented business process transformation in partnership with key business stakeholders

Investigated and Understood the current AS-IS business processes and Systems and developed emerging 'To-Be' business process and evaluated alternative Business process and IT solutions

Developed, led and reviewed the creation of information systems strategy to support strategic requirements of the business area and ensured alignment between business strategies and technology directions

Managed relationships between Business clients and IT organizations including external vendors to assure effective communication and interdependencies.

Partnered with Business and IT stakeholders and managed the Program Status Reporting including Issues and Risks resolution and mitigation

Responsible for Regulatory, GxP and Compliance with Corporate and Divisional Policies and procedures

Elicited and Translated business objectives and customer needs into clearly written Business requirements/Use cases (BRDs) and correlate them to system functionality (FRS)

Identified alternative solutions, assessed feasibility and made recommendations to exploit and leverage new or existing IT technology components.

Responsible for approval of end to end SDLC deliverables- BRD, FRS including other Validation Life Cycle deliverables – Validation Plan, Validation Test Protocols, System certification Summary, Results Review and Release Notes

Developed and Recommended Information Management strategies and Roadmap as an integrated part of the business strategy; Recommended Best Practices;

Responsible for Change Request Management and User Training;

Compliance and Business Risk, GxP Compliance Lead – ABBVIE, US

Designed, Documented, Conducted and Reported IT Portfolio-Security, Risk and Compliance Assessment and provided recommendations and established necessary controls

Assessed the Business Process flows and Risk Compliance, GxP and Regulatory Compliance Controls

Identified and supported in defining the guidelines for Security and Compliance Control Types;

Designed the client interview questionnaires, conducted the workshops and gathered the data

Identified, Analyzed and Evaluated GxP and Security and Compliance gaps;

Recommended remediation and validation strategy and execution approach;

Supported in mitigation of the risk and Exception handling; Published GxP compliance Report for the entire portfolio;

Handled updation and creation of SOPs, Process and Quality Documents

Conducted CAPA and published Exception Reports

Engagement Lead and Business Consultant – AbbVie, AstraZeneca- US

Successfully Managed end to end program for Implementing Global Clinical Trial Management Eco-systems including retirement of existing systems

Successful executed the Enterprise Level Integrated Healthcare Management Systems aimed at improved Patient care, Operational efficiencies and Quality by connecting network of Hospitals, Clinics, Laboratories, Radiology centers and Pharmacies including process improvement and establishment of processes

Executed and Managed Application Portfolio Rationalization, Decommissioning and Application Transition Initiative; Owned Decommissioning Planning, Execution, Decommissioning Report including Business & IT SOPs Management; User Training

Performed Due diligence, and Assessment; Defined Project Charter, developed program management plan and set up implementation approach

Defined Engagement Objectives, detailed scope of activities and work breakdown structure

Prepared Project Plans for individual workstreams – Key Project Phases, Milestones and Deliverables

Responsible for Quality, Regulatory Compliance and Corporate processes

Managing the relationship with the client throughout the project and act as single point of contact

Identify the Business Risks, Workstream dependencies ensuring alignment, coordination and communication

Partnered with the teams and identify/resolve issues impacting project scope and/or timeframes

Tracking and Reporting of Program Status and representing to Steering Committee

Responsible for Identification, Escalation and Resolution of Risks and Issues

Ensured creating a collaborative, productive, and engaging team environment to drive best performance from each team member

Identifying dependencies and ensured alignment across department functions and workstreams

Continuously identify and implement the Best practices for successful execution

Maintained effective control, Leadership and responsibility program delivery -Scope, Schedule, Budget, Quality, and Business value

Facilitated User Training and SOPs approval and process establishment

Supported organizational Business development initiatives -RFPs/RFQs/RFIs Proposal responses

Bid Management and Proposal Manager – COGNIZANT, US

Handled end to end RFP, RFI, RFQ responses and end to end Deal Life cycle working with multiple cross functional teams; Successfully handled the Global Deals of Size ranging $1 Mn – $30Mn; Played key Role in Practice Development, Go- To market Strategy and Global Account Management

Created Deal strategy and Bid plan;

Responsible for Deal Qualification, Legal review, Bid and No-Bid decision, building value proposition

Created the integrated Bid plan, Defined Proposal Strategy along with risks and mitigation strategy;

Developed Consistent and Compelling value proposition and differentiators;

Partner with multi-functional and multi service line teams including Account Management and Client Partners and Sales Teams and developed the proposal response;

Planning, tracking and coordinating all deliverables; Responsible for Deal Commercials- Estimations, Pricing and Profitability;

Managed Executive Deal Review and Proposal Submission, Client Presentations;

Client Visit Management; Provided thought leadership

Identified industry and market insights and competitive landscape; Identified and evaluated Cross-sell and upsell opportunities and Strategic Growth Opportunities;

Provided Executive Support in Global Account Strategy and execution Approach;

Owned submission of Proactive Proposals

Developed Collaterals and Assets for the Practice Development;

Discovery Informatics Product Lead

Aimed at Pharma and Biotechnology clients to reduce time to market Drugs and Improve Cost savings; Product was awarded ‘Best Innovative Product of the year’ in Predictive & Analytics Digital Solution

Monitored and analyzed market trends and Customer insights; Develop detailed knowledge of product lines, both internal and competitive, and their unique benefits/selling propositions

Identified and defined the Product and created Vision and robust Roadmap

Partnered and collaborated with Industry Experts and Academic Research Institutes of Excellence,

Led Requirements and features definitions; Prepared the BRD, FRS, User Acceptance Test Scenarios

Supported in designing and validation of Solution;

Managed implementation plan and launch and project management

Tracked, assembled, and summarized customer feedback

Conducted End User Trainings; Prepared Marketing Collaterals, Brochures and Supporting Documentation;


Led the Program Management Capability Enhancement across the Enterprise for one of the Top Ten Pharma client;

Conducted Client Interviews, identified key challenges, Structured the Problem, Conducted Issue analysis and developed hypotheses on the key client issues;

Designed and executed qualitative and quantitative analyses;

Synthesized findings, developed recommendations and Communicate results to clients;

Recommended and Established Tactical and Strategic Program Management Capability Enhancement Approaches;

Established the Governance Controls and monitored for successful execution

Regulatory Affairs Consultant Lead - ASTRAZENECA, UK

XEVPMD Solution strategy, COTS Products Assessment and Vendor Selection Process for global Pharma Company; It resulted in meeting Regulatory Compliance needs within rigid deadlines avoiding huge penalties to Client.

Evaluated Current and Future state of vision of Regulatory Affairs,

Assessed impact of recent regulations on current processes and systems,

Prepared Business case and supported in XEVMPD strategy;

Defined, documented user requirements for the customers and To-Be functional capabilities of the solution;

Identified and Assessed COTS solutions and analyzed fitment for client situation

Recommended the right solution and recommended the vendor

Corporate Strategy and CEO’s Office - NEULAND LABORATORIES LTD, INDIA

Worked closely with CEO and CXOs of Business divisions and assisted in Business Planning, Corporate Strategy Initiatives and Portfolio and Program Management in meeting organizational goals

Coordinate with CXOs and key Business functions (Sales & Marketing, Supply Chain and Operations, Research) to ensure all CEO deliverables are on track and alignment with Corporate direction;

Independently manage multiple projects with strong communications;

Assisted CEO and CXOs in Tracking day to day Operations and ensure addressing key Issues and challenges

Assisted in Corporate Strategy and Business Planning of all Business Units;

Independently led work streams and managed projects that address high priority strategic issues at the corporate or business unit level;

Supported CXOs in Business Planning and Performance Improvement;

Conducted Periodic Review of Business Units; Identified Growth opportunities and Created Execution Plan

Performed Competitive Intelligence, SWOT analysis, potential customers’ identification and segmentation

Identified and prioritized key strategic Issues and presented findings; Managed communication with key internal and external parties

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