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Customer Service Social Media

Seaford, New York, United States
March 05, 2018

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Alexis Lockwood

**** ********* *****, *******, ** 11793; 516-***-****;


Highly organized and disciplined professional seeking a challenging position to contribute to employer’s further success.


Nassau Community College, Garden City, New York May 2017 Associates of Arts – Liberal Arts


Legal Assistant- Robert & Robert PLLC Uniondale, New York October 2015-Present

- Composed and revised documents for attorneys, including letters, and memos.

- Answered direct attorney phone lines and acted as liaison between clients and attorneys.

- Assisted attorneys in the preparation of trials, depositions, mediations and arbitration hearings by organizing legal documents including.

- Organized discovery materials and attorneys' files.

- Order and maintained office supplies and equipment.

- Recorded Client billing into TSReporting system. Licensed Sales Producer – Allstate Insurance Long Beach, New York Nov 2013- Oct 2015

- P rospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.

- Cross-sell additional Allstate products to existing client households where necessary.

- Generate quotes at a high volume and meet new business production goals and objectives as established.

- Conduct policy reviews and update policies and coverage as needed.

- Follow through and exceed current and prospective client expectations.

- Process payments and report claims

- Client retention specialist

- Maintained agencies social media outlets


Computer skills: MAC and PC: Microsoft Office, Excel, Outlook, PowerPoint, and Microsoft Windows, data base entry, Social media specialist.

Competencies: Highly reliable, organized, excellent customer service skills, natural leader, staff training and development, motivated team player, goal-oriented.

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