My career objective is to work for a company that I can excel in. To be able to work hard and prove myself so that one day I can move up and grow with the company. I have over ten years in customer service experience. I love working with people and helping them solve their issues to make their day that much easier.
SEP, 2015 – NOV, 2017
SLOT CUSTOMER SERVICE REP, sEMINOLE HARD ROCK
My responsibilities in this position included taking care of customer needs, as well as processing and filing jackpot paperwork for the IRS after a guest won a jackpot.
JAN, 2013 – MAR, 2014
PATIENT CARE TECHNCIAN, st joseph hospital
My responsibilities in this position included taking care of patients throughout the day after they came back from surgery. I had to chart their intake and outtake for the day as well as making sure they were properly bathed and their bedding was changed along with their cloths. I also had to communicate a lot with the patient’s family members when they had any questions or concerns. As well as answering phones and answering questions when people called the floor.
MAR, 2012 – JUL, 2012
PLUMBERS ASSISTANT, ROYAL AIRE
In this position it was my responsibility to follow every instruction my plumber master gave me exactly. We laid the pipes for every aspect of the plumbing throughout the building.
JAN, 2010 – MAR, 2012
DELIVERY DRIVER/SALES FLOOR, AARONS RENT AND LEASING
In this position it as my responsibility to try and sell as much of our product as I could on the sales floor, from home furnishing to electronics. After the sell it was my responsibility to pack up all of the products that were sold the day before and deliver them to the customer, and set up the products in their home.
HIGH SCHOOL DIPLOMA, Moore mickens education center
ASSOSIATES DEGREE, PASCO HERNANDO COMMUNITY COLLEGE
Still working towards diploma
Great people skills
Excellent problem solving skills
Great multitasking skills
Great working in fast paced environments
Love to help people providing great customer service
Some call center experience