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Customer Service Sales

Houston, TX, 77026
March 05, 2018

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**** ****** **. *******, ** ***** • Cell: 281-***-**** •

Professional Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Work History

Longshoreman, 04/2011 to Current

I.LA 24. LOCAL UNION - Houston, TX

• Achieved production in cargo by making sure the customers in the maritime association production was generating in a very high overly qualified timely manor.

• Worked directly with departments in Maritime Field to achieve a high qualifying performing docking and undocking container cargo.

• Analyzed departmental documents for appropriate distribution and filing.

• Obtained documents. clearances, certificates and approvals from local, state and federal agencies.

Customer Service, 01/2010 to 12/2010

NRG Stadium - Houston, TX

• Asked open-ended questions to assess customer needs.

• Learned, referenced and applied product knowledge information.

• Provided an elevated customer experience to generate a loyal clientele.

• Contributed to annual store sales of nearly $(60,000) thousand per year. Courtesy Clerk, 2008 to 2010

Fiesta Mart - Houston, TX

• Handled all customer relations issues in a gracious manner and in accordance with company policies.

• Welcomed customers into the store and helped them locate items.

• Answered customer telephone calls promptly and in an appropriate manner.

• Maintained established merchandising standards, including window, sales floor and promotional displays.

• Verified that all customers received receipts for their purchases.

• Operated a cash register for cash, check and credit card transactions with [1001% accuracy. Education

GED: Ged, 2005

Forest Brook Senior High School • Houston, Tx


• Customer-oriented

• Consistently meets sales goals

• Computer literate

• Merchandising

• Shipment processing

• Employee relations

• Active listening skills

• Credit card transactions

• Upselling techniques

• Skilled problem solver

• Motivated team player

• Natural leader



Contact this candidate