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Human Resources Manager

Dallas, TX
March 05, 2018

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Connie E. Nivens

**** ******* *****, **********, ** 75067 830-***-****


Summary of Qualifications

HR manager with a proven career track of building HR infrastructure from the ground up while managing it with agility and ease, making positive organizational change, increasing employee satisfaction, improving production and retention by providing exceptional talent, and developing staff training. Strong background in project management, HR policies, legal compliance, recruitment and onboarding, benefits management and administration, workers compensation, immigration, coaching and development, diversity, HRIS/Payroll (ADP, HR Alliance/AllPay, Paycom, Paycor, Ulti-Pro)

Professional Experience

BRHACO, LLC Bartonville, TX 01/2017 – 02/2018

Human Resources Manager

Recruiting – Administration of recruiting websites, preparation and editing of job postings for all positions; manage interview process; preparation of Offer Letters and follow-up letters at end of recruiting cycle

Payroll/HRIS (Paycor) – process bi-weekly payroll for 150 employees; process employee changes (upon receipt or upon effective dates): address changes, benefits, child support withholding orders, Direct Deposit and W4 changes, employee time card issues and critical exceptions, status changes and time off requests; administer onboarding and offboarding processes through the Paycor HRIS; reports and analytics

Compliance Reporting - OSHA 300, EEO-1, DWC 005, ACA Reporting, OAG (Office of Attorney) TWC (Texas Workforce Commission) unemployment claims and hearings; conduct audits of payroll, benefits, I-9s, employee files and other HR functions; write, revise and update employee handbook

Benefits – Submit new hire enrollment/termination forms; audit monthly invoices for accuracy; attend Mid-Year Review Meeting with broker and management; manage annual Open Enrollment; distribute plan summary materials and required notices; assist employees with benefit questions, ID cards and claims; maintenance of FMLA and other leave; maintenance of Workers Compensation claims

Employee Relations – Act as a resource for employees to ensure their understanding and compliance with benefits and HR policies and regulations; coach, counsel and guide managers before executing employee disciplinary actions; implement, manage and monitor progressive discipline procedures; respond to employee relation issues such as employee complaints, harassment allegations and civil rights complaints; monitor current events for changes in various HR policies, procedures, laws, standards and other government regulations and communicate to management

Miscellaneous – Run MVRs; Maintain Exxon Gas Card for new and terminated drivers; maintain Shop Boss, Smart Sheet and Operations Board

Reach Restaurant Group, LLC/Mooyah Burgers Dallas, TX 10/2016 – 11/2016

Contract Human Resources Manager through High Profile

Payroll/HRIS (ADP, AllPay and Ulti-Pro)

Recruiting – Posting and follow up of positions through online job board; prescreening of candidates

Background and credit checks

Compliance reporting (OSHA, EEO1) and unemployment claims administration

Employee relations and investigations

CID Resources, Inc. Coppell, TX 1/2016 – 8/2016

Human Resources Manager

Responsible for initial setup of HR Department

Perform self-audit of existing personnel files, including extensive audit of I-9’s

Set up and coordinate all staffing processes (hiring/onboarding, terminating/outboarding, training, career development) and proactively plan for hiring needs within all departments to ensure each team is appropriately staffed

Administer all health benefits, including medical, dental and vision

Adhere to legal standards in areas of compliance, working closely with legal counsel on all compliance and litigation matters

FMLA administration and all leave tracking

Backup for payroll (Paycom system); input and maintenance of all employee information in Paycom HRIS

Maintain positive employee relations by creating a responsive, open environment and being available to employees to facilitate open and continuous communication. Promote a happy, friendly culture in keeping with company mission and values

Holmes Foods, Inc. Nixon, TX 6/2011 – 10/2015

Human Resources Manager

Responsible for startup of HR Department

In charge of recruiting locally and in the Rio Grande Valley, interviewing, background and reference checks, hires and terminations, new employee orientation and maintenance of all related documentation

Oversee training programs for 200 hourly staff

Accountable for retention and turnover reports, staffing reports, FMLA tracking, employee incentive programs and annual flu shots and monthly blood drives

Coordination of monthly area job fairs within three counties and Rio Grande Valley

Coordination of annual department self-audits; responsible for meeting with Immigrations Attorney during ICE I-9 audit subsequently saving company thousands of dollars in fines

Supervision of two HR Assistants in manufacturing/distribution environment

Dynapac, Part of the Atlas Copco Group San Antonio, TX 9/2005 – 5/2011

Human Resources Director

Integral member of the management team and a channel for communicating important company strategies throughout the organization. Also part of management’s decision-making process regarding company strategy and policy

Instrumental in startup of manufacturing/distribution plant (product company), which involved identifying employment and work force agencies to acquire personnel; creating and placing classified advertisement in local and national publications and on the web; interviewing all personnel; obtaining bids from various vendors for setup of plant. Setup entailed six months of background work before plant start-up began. Instrumental in shut down of same manufacturing/distribution plant after acquisition by Atlas Copco

In charge of interviewing, conducting background and reference checks, hiring and terminating employees, new employee orientation and maintenance of all related documentation

Established training programs for 100 hourly/salary employees

People management reporting (HRIS) to corporate office in Sweden

Payroll preparation and administration for both sales and product companies using ADP Pay Expert software; time clock maintenance for product company

Coordination and administration of health, dental and vision insurance to include annual RFP coordination and planning; administration of workers compensation insurance, COBRA, flexible spending account, life insurance and 401(k) plan

Accountable for safety training; ISO 9001/14001 certification and annual audits; office managerial duties

Marketing and sales coordination including preparation of press releases, advertisement in trade magazines; trade show and event planning and coordination; new product launch planning and coordination

Timber Tech Texas, Inc. Cibolo, TX 1/2001 – 9/2005

Human Resources Administrator

Interviewed, hired and terminated employees

Time clock maintenance and payroll preparation and administration (Kronos)

Administration of health and dental insurance, including annual benefits RFP; coordination of workers compensation claims, COBRA, flex plan, life insurance and 401(k) plan

Safety training for 75 employees in manufacturing/distribution environment

Office managerial duties

Reported to President/Owner with responsibility for special projects, personal and business correspondence, travel coordination, appointment planning and business calendar


University of Dallas – HRCI/PHR & SPHR Certification Training

Texas State University, San Marcos, TX

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