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Project Manager Program

Torrance, California, United States
March 06, 2018

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Karine Deledalle, PMP, CSM – Long Beach, CA

Mobile: 949 *** ****, Email:

Professional Summary

PMP and Scrum Master certified Project / Program Manager with 13 years of experience leading large scale digital projects for various industries like Media, Banking, Avionics and Healthcare. Applied Waterfall and Agile methodologies to manage initiatives with budgets ranging from 1 to 5MM USD.

Technical summary / Achievements

Experience working in matrixed environment on all phases of the Software Development Life Cycle (SDLC). Seasoned in mentoring and motivating Business and Technical Teams throughout the implementations regardless of the methodology selected.

Technical Skills

Methodologies / Frameworks

Waterfall, Agile / Scrum / Kanban, CMMI

Project management tools

MS-Project/Visio, Primavera-Oracle, JIRA, CA Agile Central (Rally)

Web programming

HTML, XML, PHP, SQL, API / Web services, SaaS model


PMP (Project Manager Professional)

Certified in March 2017

CSM (Certified Scrum Master)

Certified in April 2017, Scrum Alliance Member

Work Experience

Molina Healthcare – Long Beach, CA - USA 06/2014 – present

Senior Project Manager - ERP suite for Brokers

-Led the implementation of a strategic ERP platform from initiation to testing and delivery.

-Defined the Work Breakdown Structure (WBS) to clarify scope and derive activities for the Teams.

-As the resource accountable for the project performance, I monitored the actuals and kept the budget forecast and schedule up to date.

-When a variance or a risk was observed, I regrouped with the Teams to understand the situation and determine a mitigation strategy to ensure that the project remains on schedule and on budget.

Program Manager - Marketplace enhancements

-Provided leadership to internal cross-functional Teams and third party Vendors.

-Fostered transparency when reporting on project status to the Stakeholders, sharing the successes but also escalating the issues to be addressed.

-Improved risk management by mentoring the Project Managers to rank the identified risks and define the possible mitigation solutions. Designed new templates for the Teams to follow the same standards.

Project Manager / Scrum Master - New Business implementations (Idaho, Mississippi)

-Provided training to the Teams transitioning from a Waterfall methodology to a Scrum environment by coaching the resources on the tools, the technics and overall Agile culture.

-Helped the Product Owner splitting the User Stories and defining the acceptance criteria.

-When required, coordinated the activities needed to remove impediments (availability of testing environment, resource availability in a matrixed environment).

DIRECTV – El Segundo, CA - USA 01/2014 – 04/2014

Project Manager - Multiband merger / acquisition

-Interviewed the former Multiband employees and documented their current processes and tools.

-Streamlined redundant operations and executed the transition of the resources from an HR and IT standpoints to the DIRECTV environment.

Panasonic Avionics Corp. - Lake Forest, CA - USA 06/2013 – 11/2013

Scrum Master - eX3 software package for Airbus A350 certification

-Coached the Scrum Team on Agile principles and drove the group to higher level of maturity.

-Collaborated with the Product Owner to document and prioritize the user stories in the Product Backlog.

-Facilitated the Backlog grooming and Sprint planning sessions to ensure a thorough understanding of the stories by the Engineering Team and smooth progress of the implementation.

-In crunch time, jumped in and tested the package on the “racks” simulating the plane configuration.

BNP Personal Finance (BNP Group) - Paris, FRANCE 01/2010 - 12/2012

Scrum Master (contract) – Database schema redesign & PeopleSoft integration

-Facilitated the Sprint planning session, and provided metrics to the Team Members to respect the Team capacity planning.

-Provided project status including Sprint and release burn-down charts as well as Quality statistics.

-Prepared and facilitated the Sprint review session, ensuring that the test cases / test data were ready to be demonstrated to the stakeholders in staging environment.

-Led retrospectives as Team building exercise to continuously improve the Team performance.

Project Manager (contract) - Online channels authentication system

-Created the project charter and assisted the Business with creating the business case that would be presented to the board for project approval.

-Led the complete redesign of the authentication system across the digital sales channels offered to the Customers (Web and Mobile Online Banking applications, IVR systems).

-Maintained constant communication with the Compliance, Legal and Security Teams to ensure that the to-be processes implemented respect the highest level of security.

-Helped the IT and QA Engineers meet their target by prioritizing the activities on the critical path and negotiating with the appropriate parties to remove roadblocks.

ATG Optimization Services – Paris, FRANCE 07/2008-12/2009

Project manager & support EMEA

-Supported the Sales & Marketing Teams during the creation of the proposals and presented the possible implementation strategies that would maximize the ROI. During the execution phase, supported the implementation and customization of the SaaS solutions.

INFOPRO WORLDWIDE Pvt. Ltd – New Delhi, INDIA 06/2006-06/2008

Bid Manager

-Met potential clients to determine the Statement of Work (SOW) based on their budget.

-Developed proposals, including quotes, schedules, and wireframes for CMS or e-Commerce systems.

Lead Project Manager

-Led multiple projects simultaneously with an average of 5 projects run in parallel.

-Mentored 2 PM to reach a productivity of 6 projects delivered monthly.

-Worked with the Team Leads to define a staffing plan so that the resource utilization was optimized.


Business Analyst / Project Manager – mobile technologies

-Captured the requirements and led the implementation of the Mobile applications for partners like MSN or Yahoo! Thoroughly monitored the quality to ensure the customer expectations were met.


University of California, Irvine - Irvine, CA

Postgraduate Program in Project Management & Business Administration 06/2013

Institut International du MultiMedia - Paris, France

Bachelor’s Degree in Multimedia/IT Project Management (4-year degree) 2000-2004

Volunteering – Servant leader: taught Agile principle to college students through games and role plays.

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