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Customer Service Manager

Brandon, Florida, United States
March 02, 2018

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**** ******* **** ****

Valrico, FL *3594

Cell: (401) ***-****

Career Objective

To obtain a part time and /or full-time position in a service industry or business that will essentially challenge my interests, and utilize my acquired skills and abilities. Summary of Qualifications

Loyal and enthusiastic self-starter with experience in retail /wholesale distribution, materials management, manufacturing, business administration and customer service. Trustworthy, ethical and discreet. Confident and poised in interaction with individuals at all levels. Skills and Personal Attributes

Customer Service Professional

Fully Knowledgeable and compliant with safety regulations Work extremely well in team environment

Computer and Office equipment (faxes, scanners, and printers) Excellent telephone correspondence

Work History

1984 – 2016

W.L. Fuller, Inc. - worked in family owned / fourth generation business

• Manufacturer of countersinks, bores, plug cutters, drills

• Held positions of Office Administrator, Stockroom Manager, V.P. Warehouse Manager 2005 – current

Job Title – V.P. / Warehouse Manager

• Supervised inventory management and control processes, stock orders and fulfillment.

• Supervised employees in stockroom and machine shop (6-20 employees)

• Maintained warehouse workflow and maximized delivery processes.

• Participated in daily production meetings with team leaders on work progress & efficiency

• Ensured on-time delivery and customer satisfaction through effective quality control.

• Hired, trained, and developed employees for stock room / machine shop

• Assured safe product handling, safe use of equipment and machinery and storage requirements.

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