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Customer Service Administrative Assistant

Location:
Charlotte, North Carolina, United States
Salary:
17.00
Posted:
March 02, 2018

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Resume:

OBJECTIVE

Serves as a primary point of contact for both in-house and

External phone and website queries. Flexible and hard working with the desire

To succeed.

EDUCATION

Ashworth College – 09/15/2017 – Present

Business Administrative

Ashworth College - 10/15/2012

Professional Medical Office Assisting, Diploma with Honors

York Technical College – 05/1991

Business

Rock Hill High School – 05/29/1990

Diploma

EXPERIENCE

ChemStation of SC - 06/06/2016 – Present

Administrative Assistant

Direct Guest and deliveries and courier services

Communicate with dispatchers, warehouses and customers regarding

Outgoing orders

Prepared Bill of Ladings for outbound orders

Greet numerous visitors, including VIP’s, vendors and interview candidates

Answered and manage incoming and outgoing calls

Managed daily office operations and maintenance of equipment

Make copies, send faxes and handle incoming and outgoing

Correspondence through phone and email

Organize customer files, developed spread sheets, fax reports and

scan documents

Ordered office supplies

Provide customer service

Morcon Inc.

Administrative Assistant 02/2011-07/2015

Direct Guest and deliveries and courier services

Screen applicants, prepared all new hire forms

Organize all new hire and temporary paperwork

Verify all new hires through E-verify

Reviewed employee files, records and other documents to obtain

Information and respond to request

Communicate with dispatchers, warehouses and customers regarding

Outgoing orders

Prepared Bill of Ladings for outbound orders

Scheduled Appointment for incoming paper loads

Greet numerous visitors, including VIP’s, vendors and interview candidates

Answered and manage incoming and outgoing calls

Managed daily office operations and maintenance of equipment

Served as a link between management and employees

Record daily production for all shifts

Monitor all employees’ attendance and vacations

Make copies, send faxes and handle incoming and outgoing correspondence

Through phone and email

Organize employees files, developed spread sheets, fax reports and scan documents.

Assist with weekly payroll

Ordered all office supplies

Assist in Human Resources

Provide customer service

Mosley Fabrication, Welding & Erecting LLC.

Administrative Assistant 08/2005 – 07/2010

Managed the reception area, including greeting visitors and responding

To telephone and in-person request for information

Maintained the front desk and reception area in a neat and organized fashion

Served as central point of contact for all outside vendors needed to gain access

To the building

Organized employee files, developed spreadsheets, faxes reports, and scanned

Documents

Managed daily office maintenance of equipment

Organized all new hire paperwork

Ordered all office supplies.

Complied media kits for company

Provide customer service

SKILLS

Punctual

Microsoft Office

Human Resource Knowledgeable

Workman’s Compensation Knowledgeable

E-Verify Knowledgeable

FMLA Knowledgeable

File and Record maintenance

Data Entry Skills

Computer Proficiency

Invoice Processing

Health Benefits

Customer Service oriented

Effective Multi-Task

Professional and Mature

Quick Leaner

Well Organized

QuickBooks Knowledgeable

Shipping and Receiving

Appointment Scheduler

Logistic Knowledgeable

Telecheck Knowledgeable

Bank Deposit

Paychex Knowledgeable

10 Key Skills

New Hire Orientation

401K Benefits

SalesForce

PeachTree

ChemStation Hazmat

References

Richard D. Grimm

Hositality Heating & Air

Installation and Special Project Manager

1639 Albert Rd.

Chester, SC 29706

803-***-****

Renee Hovis

Harris Teeter

Meat Department

P.O. Box 162

Catawba, SC 29704

803-***-****

Martie Ramsey

Community Long-Term Care

Caregiver

617 Fairforest Rd.

Chester, SC 29706

803-***-****

Alice Brownwell

Morcon Inc.

Machine Operator

879 State Rt. 22

Cambridge, NY 12816

518-***-****

Betty Feaster

Morcon Inc.

3544 Mountain Gap Road

Richburg, SC 29729

803-***-****



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